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Lost Connections

New software improves the reliability of wireless links, cutting down on the headache of constant crashes

By

Roger Cheng

Updated Dec. 11, 2007 11:59 p.m. ET

It happens a lot: A field worker running a laptop program loses the Internet connection momentarily, causing the computer and the application to crash.

The result: wasted time and a frustrated employee.

More and more businesses are arming their employees with laptops, smart phones or other devices that connect wirelessly to the company's virtual private network. But the inconsistent reliability of Wi-Fi and cellular...

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