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We have a drive dedicated to our client Long Term Care Specialists to which the drive is: (PII Removed by Staff).
We are having issues with my various employees logging into the client drive which has all the links associated with performing items for the client (unique links, email etc.....)
Every time my 5 employees log into the (PII Removed by Staff) it generates a g-code to the recovery number (me) and I have to submit to them a g-code so they can start working with the link and the drive.
We have done it this way for 12 years. We have 2FA turned off. for the organization and for the employee. Only recently has it given us issues.
This is obviously causing issues. I want my employees to provide a password (123ltcs!) and get in the drive without triggering a g-code need. I submit a g-code 3-4 times a day. We used to be able to do this. Now we are not able to navigate with the security features.
How do I set up my account to have these employees approved to access (PII Removed by Staff) without triggering a g-code? Is it a group, an organizational unit ..... I am at a loss. Thank you for your guidance