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Workspace won't activate even though connected through SquareSpace

Posted 4 weeks ago
LeaSinc
New Member
Reply posted on --/--/---- --:-- AM

Help!
I am a new business and have a domain through GoDaddy and a website through SquareSpace. I upgraded SquareSpace to include Google Workspace, but now I cannot activate it. I have added the NameServers through GoDaddy to SquareSpace, but I can't add DNS records (it is greyed out). SquareSpace shows both my Google Workspace and Domain as connected but I'm not getting any emails (I can send emails and have access to the admin of google workspace). 

Help! My brand new business isn't receiving emails because of this gap :(. Any help is greatly appreciated. Thanks in advance. 

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Posted on --/--/---- --:-- AM
Jan-Carlos
Silver 4
Silver 4
Reply posted on --/--/---- --:-- AM

Hello @LeaSinc!

The process is activate the panel and set the MX entries:

https://support.google.com/a/answer/174125?hl=en&sjid=8713851886094187310-SA

After the DNS propagate you will receive and send e-mails normally.

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