What do you do if you want to give feedback to your superiors in an ERP career without crossing any lines?
Navigating the complex world of Enterprise Resource Planning (ERP), which integrates various functions within an organization into a unified system, can be challenging, especially when you have constructive feedback you wish to communicate to your superiors. It's crucial to do so in a way that is respectful and productive, without overstepping professional boundaries. This article will guide you through the process of giving feedback in an ERP career, ensuring you maintain a positive working relationship with your superiors while contributing to the improvement of your organization.
Before approaching your superiors with feedback, ensure you have a clear understanding of the ERP system's workings and the specific issues you want to address. This involves gathering factual evidence and relevant data to support your points. When your feedback is grounded in concrete examples, it's more likely to be received as constructive rather than critical. Present your findings in a structured manner, focusing on how they relate to the overall efficiency and effectiveness of the ERP processes within your company.
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Sourav Ganguly
Oracle Cloud Security & Risk Management Consultant at PwC | Expert in FRC, AAC, AFC | Certified Oracle Risk Management Professional | Committed to data security & compliance in the digital era.
When providing feedback to your superiors in an ERP career, it's important to approach the conversation with care and professionalism. Ensure your feedback is backed by facts and specific examples, rather than generalizations, and offer constructive solutions to address any issues. Choose an appropriate time and place for the discussion, such as during a one-on-one meeting, and maintain a respectful tone throughout. After providing feedback, follow up to check on any progress or further discussion needed. Be open to receiving feedback yourself and be willing to adapt your approach as necessary. personalities, and company culture when giving feedback to ensure it is well-received and beneficial for all parties involved.
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Marcio Adriano TI
Devsecops, Esp. cloud, RPA e SAP, Cient. dados reg.UFRJ 2581/1996 e pós UFF 273/2000. Intel, IBM, Microsoft, Cisco e Oracle Business Partner.
Identifique seus pontos de feedback: Antes de dar feedback, reserve um tempo para refletir sobre suas experiências e identificar os pontos específicos em que você gostaria de fornecer feedback. Seja específico e tenha exemplos concretos para apoiar seus pontos.
Choosing the right moment to give feedback is just as important as the feedback itself. Avoid times of high stress or tight deadlines, as your message may not be well-received or given the attention it deserves. Instead, opt for a calm period when your superiors are more likely to be receptive. If possible, schedule a meeting specifically for this purpose, indicating that you have valuable insights to share about the ERP system that could benefit the organization.
When delivering feedback, always do so with respect and professionalism. Acknowledge the efforts and expertise of your superiors before presenting your input. Use language that is polite and constructive, avoiding any accusatory or confrontational tones. By framing your feedback in a way that shows you're on the same team, aiming for the same goals, you create an environment where your superiors are more open to listening and considering your perspective.
While identifying issues is a crucial part of feedback, offering potential solutions can make your input even more valuable. When you present problems within the ERP framework, also suggest realistic ways these could be addressed. This proactive approach demonstrates your commitment to the organization's success and positions you as a problem-solver rather than just a critic. It also provides a starting point for discussion and potential changes.
After you've given your feedback, it's important to follow up. This doesn't mean pestering your superiors for updates every day but rather checking in after an appropriate amount of time has passed. This shows that you are genuinely interested in seeing improvements and are willing to be involved in the process. It also keeps the conversation going and may encourage your superiors to provide feedback on your suggestions or offer updates on any actions taken.
Lastly, reflect on the experience of giving feedback and be prepared to adapt based on the outcome. Whether your feedback was implemented or not, consider what you learned from the process and how you can use that knowledge in the future. If your suggestions were accepted, observe the changes and their impact. If they were not, try to understand why and use this insight to refine your approach next time. Continuous learning and adapting are key in an ever-evolving field like ERP.