Here's how you can master effective communication with your boss in an ERP career.

Para você dominar a comunicação com seu chefe em sua carreira profissional de ERP é importante para garantir o seu sucesso. Abaixo estão algumas estratégias: • Entenda as prioridades do seu chefe • Seja claro e conciso • Adapte seu estilo de comunicação • Pense em possíveis perguntas que seu chefe poderá fazer e prepare suas respostas • Utilize relatórios para apresentar tarefas ou cenários complexos • Desenvolva habilidades de escuta ativa • Proporcione atualizações regulares para manter seu chefe atualizado • Seja proativo na resolução de problemas • Apresente inovações e melhorias que podem trazer benefícios • Estabeleça uma relação de confiança • Mantenha-se atualizado com as tecnologias e os processos de ERP

A boss's interests and concerns are usually about financial performance, customer satisfaction and employee productivity. An ERP can provide timely, accurate and flexible financial reporting to measure the performance and progress of any function or business unit to decide on any action to increase revenue and cut down expenses. The boss can be kept informed of customer satisfaction and complaints to discuss with the relevant staff about how to improve customer services which can be more personalized with customer relationship management. Financial, operational and workforce planning and analysis can ensure the optimal performance and cost-effectiveness of human and other resources for contributing to continuously improve profit for growth.

Following strategies can thought of: Understand Your Boss's Communication Style Be Clear and Concise Provide Regular Updates Ask for Feedback Be Proactive Listen Actively Manage Expectations Seek Alignment

I agree that understanding the capabilities of what ERP to the organization will help in communicating with your boss effectively. As it also help in understanding the boss interest and concerns.

It is important to actively listen to the boss who is speaking about the firm's business goals. The relevant business objectives and the related key performance indicators to be set up and monitored as well as the business strategy to achieve them must be clearly understood and agreed with the boss. The next step is to define, document and explain the ERP strategy, aligned with the business strategy, which is to be approved by the boss before initiating the ERP implementation project.

As an ERP professional, you have the power to effect the business in both positive and negative directions. Listen carefully so that you can identify what is possible and what is not considering current setup, budget and timeline of the project. Understanding the business and goals mean a successfully-run efficient ERP system backed by professionals.

Active listening is an ability we need to learn in our day to day activities and not just in ERP. Listening attentively will help understand the boss perception and definitely will help not you not to make a silly mistake in performing your duties in ERP.

The boss can use the ERP system mainly for analytical dashboards but does not usually pay attention to how all this is made possible. As all organizations are now faced with the choice of an on-premise, cloud or hybrid platform, it is important to inform the boss about their advantages and drawbacks. Some matters of interest can be the upfront investment, recurrent expenses like subscription or maintenance fees, ease of anywhere and anytime accessibility, business continuity and disaster recovery, data privacy and continuous business process improvement.

Timely update of issues faced is very important in ERP as this will help to mitigate any risk faced earlier in an ERP project . Timely update are crucial for also ensuring the ERP system remain effective, secure and aligned with organization. These approach will help you and the boss achieve common goals.

A feedback loop with the boss can be a virtuous circle of continuous business process improvement which is a main priority of using an ERP in an enterprise. It is important to identify any evolution in the business goals, objectives and strategy of the boss. The ERP strategy must always be aligned with the business strategy. Any strategic change with improved processes enabled by the ERP system needs to be communicated to the boss for approval before initiating any action to operationalize the new strategy with the blessing and commitment of the boss.

This idea is true for any job, not just ERP. Using a personal approach can make you stand out. But remember, it’s important to follow the usual rules before you start doing things your own way. In the ERP field, it’s expected that consultants and developers provide updates and risk information on time. If you don’t do these basic things, personalizing your work won’t be effective. Once you’re good with the basics, a safe way to make your work more personal is to look at what successful professionals are doing. You can then use your own creativity to adjust and make it your own.