Here's how you can optimize ERP system performance using problem-solving skills.
Optimizing an Enterprise Resource Planning (ERP) system is crucial for maintaining efficiency and competitiveness in today's fast-paced business environment. ERP systems integrate various functions across an organization, including finance, HR, manufacturing, and supply chain management, into a unified system. However, like any complex system, an ERP can encounter performance issues that can hinder business operations. You can tackle these challenges by applying problem-solving skills to identify bottlenecks and implement improvements. This article will guide you through the steps to enhance your ERP system's performance using these skills.
Before diving into optimization, it's important to thoroughly assess your current ERP system's performance. This means understanding the specific needs of your organization and how the ERP supports them. Look for areas where the system may be slow or unresponsive, and consider how these issues affect daily operations. You'll want to gather feedback from users across different departments to get a comprehensive view of the system's strengths and potential weaknesses.
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A Organização deve mapear as demandas de cada área em sua rotina atual e listar os itens que seriam úteis para melhorar os processos. Posteriormente, deve-se analisar se o ERP atende a essas necessidades em suas configurações, considerando o que os colaboradores da Organização desejam para um uso excelente. Isso reduzirá drasticamente as falhas e problemas que afetam as operações diárias, além de garantir o uso correto do ERP em sua total funcionalidade.
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With a regularly updated ERP software, a poor performance is more likely related to infrastructure issues but can also be due to specific ERP processing and reporting to be done more frequently or improved. If a credit control officer keeps on posting many invoices, credit notes and payment receipts in a customer account without allocation, the ERP processing will be lengthy when these accumulated transactions are allocated later. A customized financial report which takes time to complete needs to be improved by eliminating unnecessary data processing or optimizing a calculation formula for example. It can also be related to the server which, after a relevant upgrade, enables the same report to be produced within seconds instead of minutes.
Once you've identified areas for improvement, the next step is to analyze the data your ERP system is processing. This involves looking at the volume of transactions, the complexity of data being handled, and how data flows through the system. You might find that performance issues are due to data overload or inefficient data processing paths. By pinpointing the root causes, you can focus your optimization efforts where they will have the most impact.
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Integration of an ERP with third-party applications which is not real time or well synchronized can result in inaccurate data which affects decision making. Improper data migration from old systems to the ERP database during implementation is another possible source of incorrect data which causes poor ERP system performance.
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Analisar os dados coletados, verificando a existência de informações inconsistentes ou obsoletas utilizadas na versão antiga, é fundamental, pois podem afetar a implantação do novo ERP. Tudo deve ser cuidadosamente verificado, analisado e testado. Uma boa análise previne erros em relatórios, tomadas de decisão e processos operacionais.
With a clear understanding of the issues at hand, it's time to streamline your ERP processes. This could involve simplifying workflows, removing unnecessary steps, or automating repetitive tasks. By making processes more efficient, you reduce the strain on your ERP system and improve overall performance. Remember, every process that can be made more efficient will contribute to a faster, more reliable ERP system.
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An ERP system can automate several repetitive and labor-intensive activities of the procure-to-pay business process. The scanned or digital copies of supplier invoices are automatically posted in Accounts Payable with robotic process automation and optical character recognition. The three-way matching of invoices, purchase orders and goods receipt notes can also be automated. Only exceptional documents with missing, incorrect or non-matching information need to be manually processed before effecting supplier payments. This streamlined process handles a large volume of invoices in much less time and avoids payment errors which can cost around 5% of a firm's annual revenue.
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Priorize as áreas que terão maior impacto no desempenho do ERP quando otimizadas. Desenvolva um plano de ação que pode incluir a otimização de consultas, indexação de bases de dados, atualização de hardware, revisão de processos de negócios ou implementação de novas funcionalidades do ERP. Após implementar as ações corretivas, teste o sistema para garantir as melhorias desejadas e monitore continuamente o desempenho para detectar novos problemas. Compartilhe os resultados da análise e as melhorias implementadas com as partes interessadas para garantir a compreensão e alinhamento.
Sometimes, the best solution to improve ERP performance is to upgrade your hardware or software. If your servers are outdated or your software is several versions behind, you're likely not taking advantage of the latest performance enhancements. Evaluating your system's specifications and comparing them with current standards can reveal if an upgrade is necessary for optimal performance.
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The poor performance of an ERP system can be due to one or several reasons like processor, main memory, storage disk, networking, operating system and the ERP itself. The system logs and resource utilization metrics must be analyzed and monitored to identify any component which needs to be updated or upgraded.
After identifying the necessary changes, it's crucial to implement them effectively. This means planning the rollout of updates or upgrades carefully to minimize disruptions. You should also provide adequate training for users to adapt to any changes in the system. By ensuring that everyone is on board and understands the new processes or features, you can maximize the benefits of your optimization efforts.
Finally, after you've made changes to your ERP system, you should monitor the results to ensure that performance has indeed improved. This involves tracking the same metrics you assessed initially and comparing them to post-optimization performance. It's also important to keep an eye on user feedback to identify any new issues that may arise. Continuous monitoring allows you to adjust your strategies and maintain an optimized ERP system over time.
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