About
Freshworks Customer Service Suite is a bundled offering that integrates Freshchat's conversational AI interface and chatbots with Freshdesk's advanced ticketing and collaboration features. The powerful solution empowers businesses to deliver exceptional customer support while providing the option to add on additional capabilities like Freshcaller, Freshbots, and Freddy Copilot.
This product is intended for
- Customer Service Specialist
- Customer Service Representative
- Customer Support Specialist
- Customer Service Manager