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Activity in Webex Community
Resolved! Abandoned and Answered Calls
Hi all am a complete newbie and have been given a number of files by day for callreportdetailed report.The company want to know which calls have been abandoned and which have been answered. I know that I have to use Correlation Id as the Call leg ide...
Does Webex Meeting play an audio tone when bandwidth is low?
I occasionally hear a tone while in a Webex meeting. I think I have figured out that it is related to low bandwidth or a lost network connection and not some random audio playing in my head - LOL. I cannot find any documentation when searching for t...
Cisco Spark Video Conference
We have 6 spark units at our organization. They are linked to our phone CISCO phone system. We are swithing to MITEL phones (not my choice!!) Can these units be disconnected from the phone system and be used on a license that does not require a p...
Webex Sync Mute button option missing
I've noticed that the Sync Mute button option is missing from the latest Webex updates. Was this removed intentionally, and if so, are there any plans to add it back? I sometimes handle multiple calls simultaneously on the same headset and need to be...
Linux Mint Webex client not starting
Hi,I have been using the Webex client for a few months now, without any issues, but starting three days ago Webex would just not start, neither via desktop shortcut nor via terminal.When checking the logs I found that there were barely any new entrie...
What is the possibility of having custom report filter through API
Hello Members,In Webex CC Historical Reports, we have standard reports with various filtering options. However, I am looking for a specific filter method. Specifically, I need to select multiple days and specify a time interval so that the report fet...
Webex app for Windows - Voicemail notification counter reset
Hi All,The app in Windows works fine, and I can click a telephone number on my PC to make my desk phone dial the number - awesome But the app tells me I have 6 voicemails. I don't. How do I reset the counter (bubble?) on the Voicemail menu link to ...
No response from webex bot while running from VM
I have integrated webex bot with websocket,its working fine in local but from VM we are not getting response back to the user.
webex chat messages retention policy for free accounts
it says 20240309-xxxx owns this space ,.It says that content would be stored for 360 days as per self signing 20240309-xxxx Policy .So that is unclear ,is it the date when account was created and it was assigned a owner 20240309-xxxx ? can someone e...
PR
How can I change my phone and VM service from stating “Disconnect”?
Webex App - centralised settings management
Hi , Does anyone have any ideas on how to centrally manage Webex app client settings? I'm particularly interested in setting a single ringtone for all Webex app users across the organization. I couldn't find any options in Control Hub. Are there any...
Automatically Hide Users from Search
I have a client who wants to prevent executive users from being listed in the WebEx directory. I found the "Hide from search" option when you open a user account, but we were hoping to automate this in some way. For example, by having an Active Direc...
Adding users in webex to setup account users not getting email invite
Adding users in webex to setup account users not getting email invite
Webex account re-activate
I have made payment for my webex account. But it remains Terminated, according to the email from support. How do contact my site administrator to assist me in re-activating my account?
Cisco Webex Calling peering with Italtel – Netmatch-S CI SBCs
Use Case Description/Overview With Cisco Webex Calling and Italtel netmatch-S SBCs, one can interconnect to existing infrastructure at the customer's premises, such as a third-party phone system (PBX) equipment, SIP providers or Voice services, full...
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