Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.
Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.
We are looking for a Retail Associate to join us as we strive to deliver world-class service to our customers. As a sales professional, knowledge of the sales process is crucial - prospecting, qualifying, selling, overcoming objections, closing the deal and follow up. We want somebody who matches our spirit and ambitions, and someone who will challenge us to constantly push our boundaries.
Responsibilities
Promoting and selling products and services. Achieve the monthly sales target set by the Company
Ensure that every customer who visits the store is acknowledged with a friendly greeting. Provide assistance and information required to encourage a purchase
Eager to learn and participate in the company's training programs
Perform tasks such as cleaning of the store, unpacking of stock, maintenance of musical instruments and other administrative tasks as necessary
Perform cashiering duties
Replenish displays to ensure that there is sufficient stock for selling and that visual merchandising is attractive to customers
Establish long-term relationships with key customers, taking note of their preferences and past purchases
Requirements
Knowledge of musical instruments is a must. (Drum, Guitar, Bass, Ukulele or Digital Audio Workstation knowledge)
Have an outgoing personality and enjoy talking to people
A strong ability to connect with customers and sell
Understand customer service principles and is able to provide an excellent customer experience
Ability to work well in a team and communicate effectively
Proficiency using Microsoft Office & Google Drive applications, and ability to learn using the in-house ERP (Enterprise Resource Planning) and cashiering system
Punctuality is a must
A strong sense of responsibility, willingness to take the initiative to spot and resolve issues and taking pride in going the extra mile
Multiple locations - Clarke Quay, Buona Vista, Bras Basah
Benefits
Competitive Remuneration
Healthcare, Dental & Insurance Programme
Various Leave Benefits eg. birthday, volunteer, family care, childcare
Long Service Awards
Employee Referral Programme
Gym Membership Discount
Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products
Seniority level
Associate
Employment type
Full-time
Job function
Sales and Business Development
Industries
Primary and Secondary Education and Non-profit Organizations
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