Known issues are unexpected behaviors that we can consistently reproduce, happen globally, and generate many support cases. For each issue, we actively work toward a solution, but can’t guarantee a solution timeline.
You can’t edit Assignment attachments
Description | Once an assignment is set up, instructors can’t add or remove Drive attachments. |
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Who does this impact? | Canvas instructors |
Workaround | Only instructors can set up a new assignment. |
Roster changes made in the LMS are not directly reflected in Assignments
Description |
The Assignments roster is distinct from the LMS roster. Once an assignment is created for a course, whoever was a student when the assignment was posted can link their Google Account to that assignment.
Once posted:
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Who does this impact? | Canvas instructors |
Workaround | After an assignment is posted through their LMS, instructors can make any updates to the roster through Google Assignments. Learn how to remove students from the Google Assignments roster. |
Shared drive constraints
Description |
Instructors can select files in a shared drive to embed. However, the shared drive might have sharing restrictions that prevent it from being viewable in Canvas without signing in to Google. |
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Who does this impact? |
Canvas users |
Workaround |
The shared drive settings for "Sharing outside your domain" and "Sharing with non-members" should be set to On. If a file you expected to be viewable to your class requires a sign-in, the shared drive settings are not set to those settings. |
Description | Instructors can select files in a shared drive to submit them to Canvas using LTI 1.3. However, if the file's reader, writer, or comment permissions are restricted at the domain level, the submission might not work. |
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Who does this impact? |
Canvas instructors and students |
Workaround |
Before adding the Drive file to an assignment in Canvas, change the file's sharing permissions to "Anyone with the link". Learn how to set sharing permissions for Drive files. |
Assignments submitted with multiple attachments show up as separate submissions in Canvas SpeedGrader™
Description |
When an instructor sets up an assignment to be graded with Canvas SpeedGrader™, and a student submits multiple attachments, each attachment will show up in SpeedGrader™ as a separate submission. |
Who does this impact? |
Canvas instructors and students |
Workaround |
If you assign multiple files, in Canvas assignment settings you can: Under “Submission Attempts,” click the down arrow choose an option:
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Assignments with multiple due dates don't get their due dates automatically imported into Google Assignments
Description |
When the Canvas assignment has multiple due dates, the corresponding due date in Google Assignments is left unset. |
Who does this impact? |
Canvas instructors and students |
Workaround |
Canvas instructors and students must check the assignment’s due date directly. |
Assignments with decimal total points are truncated when imported into Google Assignments
Description |
When the Canvas assignment has decimal total points, the corresponding total points in Google Assignments are rounded down. For example, 123.45 becomes 123. |
Who does this impact? |
Canvas instructors and students |
Workaround |
Canvas instructors and students must check the assignment’s total points in Canvas. |