FAQ for Student Information System (SIS) integration for admins

To use the SIS integration features, all teachers must have one of the following:

• A Google Workspace for Education Plus license
• A G Suite Enterprise for Education license
• A Teaching and Learning Upgrade license

Starting July 9, 2024, you must have one of these licenses in order to use the grade export feature.

The connection between the SIS and Classroom is managed by a Google Workspace for Education admin. The connection can't be set up without a Google Workspace for Education account.

Your school or institution can apply for a Google Workspace for Education account.

For support with your student information system (SIS), contact your SIS support team.

For Google Workspace for Education support options, go to Contact Google Workspace support.

Important: Support is only available if your district uses a Software as a Service (SaaS) solution that your SIS provider fully hosts and manages.

1. Go to classroom.google.com and click Sign In.

   Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.com. Learn more.

2. In the lower-left corner, click Help Report issue or request feature.
3. Enter your feedback and click Send.

The assignment’s publish date determines the assign date. However, if you post an assignment after the due date, outside the SIS class dates, or outside the SIS grading period, we use an assign date that’s shortly before the given due date.

• Grade export to classes in the SIS relies on the email address field for students, so a valid Google Workspace for Education email address is needed for successful export.
• Infinite Campus will assign a default grade category for all assignments. You can adjust this grade category later in Infinite Campus.
• Assignment titles are truncated to 50 characters when they are imported into the SIS.
• All co-teachers can export grades, even co-teachers outside your Google Workspace for Education domain.
• All assignments must have a due date and be within the grading period set up in Infinite Campus.
• When connected with OneRoster 1.1, grade categories don’t carry over when you export your grades to your SIS. Your grades might be assigned to a default category or marked as "Uncategorized.”
• When connected with OneRoster 1.2, grade categories carry over if the category titles match. If they don't match, your grades might be assigned to a default category or marked as "Uncategorized.”

For Campus Support, choose an option:

• Non-authorized Infinite Campus support
• Authorized Infinite Campus support

Your school districts can use SIS integration features if you:

• Use Skyward SMS 2.0 with the LMS API license and use a Software as a Service (SaaS) solution in a cloud based instance.
• Use Skyward Qmlativ with the OneRoster® API license.

To use grade export with Skyward SMS 2.0 and Skyward Qmlativ:

• All assignments must have a due date within the SIS grading period.
• Assignment titles and their due dates must be unique in a class to avoid duplicates.
• Instructors must have returned grades on the Classroom Grades page.
• Linking existing Classroom classes to classes in the SIS relies on the email address field for students. Valid Google Workspace for Education email addresses are required and must match the email addresses in the SIS.
• All co-teachers can export grades, even co-teachers outside your Google Workspace for Education domain.
• Grade categories carry over if the category titles match. If they don’t match, your grades might be assigned to a default category or marked as "Uncategorized.”

For questions regarding setup via the Skyward portal, please contact your Customer Support Team at Skyward.

For more information, visit the Skyward Help Center.

Your school district can connect Classroom to Aspen if you:

• Use Follett Aspen version 6.2 or above
• Use a SaaS solution that is fully hosted and managed by Follett Aspen

• Valid Google Workspace for Education email addresses are needed and must match the email addresses in the SIS. Grade export relies on the email address field for students.
• All assignments must have a due date within the SIS grading period.
• Instructors must have returned grades on the Classroom grades page.
• Grade categories carry over if the category titles match. If they don’t match, your grades might be assigned to a default category or marked as "Uncategorized.”
• Assignment titles over 50 characters will be truncated when they're imported into the SIS.
• Assignment total points must be greater than 0. We support point values of up to 5 digits with two decimal places, for an overall maximum of 9999.9 or 999.99.
• Co-teachers from outside your Google Workspace for Education domain can’t export grades.

Visit Pando for more information.

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