BOSTON (June 12, 2024) – 3Sixty Insights Inc., a leading research and consulting firm, and WorkforceAI.News, a news service providing news and insights about the use of AI and technology by HR functions, announced a partnership under which they will jointly produce and publish industry media products and analysis. Under the agreement, 3Sixty Insights will spearhead business development efforts for WorkforceAI, while the media company incorporates 3Sixty’s intelligence and analysis into its editorial package. Mark Feffer, editor and publisher of WorkforceAI, has joined 3Sixty Insights as a contributing analyst. “Our partnership with WorkforceAI will allow 3Sixty Insights to reach a wider range of industry leaders,” said 3Sixty Insights Founder and CEO Nicholas Biron. “Plus, working Mark Feffer’s insights into our line of products and services […]
AI
TechTarget – SAP snaps up WalkMe for $1.5B
ORLANDO, Fla. — SAP has agreed to acquire digital adoption platform vendor WalkMe for $1.5 billion. The acquisition was unveiled on Day 2 of the SAP Sapphire conference. WalkMe, based in Tel Aviv, Israel, provides a software platform that can help employees understand and use enterprise applications more effectively. SAP expects to integrate WalkMe into its portfolio of applications that aids companies through transformations from on-premises systems to cloud systems ready to support technologies such as AI. That portfolio already includes Signavio, which SAP acquired in 2021, for understanding business processes; and LeanIX, which SAP acquired in 2023, for understanding an IT application architecture as a whole. The WalkMe platform sits on top of an organization’s IT applications layer and determines where users might experience […]
Press Release – Critical Skills Identified in New Fuel50 Study to Help Tech Employees Avoid Becoming Obsolete
Fuel50’s report, Top Skills in Technology, provides a skills roadmap to keep employees in that industry relevant and valuable to their organizations in the future. LAGUNA NIGUEL, Calif., June 6, 2024 /PRNewswire/ — Fuel50 Inc, thought leaders in the skills and HR technology sector, released today their highly-anticipated Top Skills in Technology report identifying the key skills that tech workers need to continue delivering value and innovation to their organizations. The research reveals the top trending skills and capabilities in the technology sector for 2024. The insights are a guide for company talent development leaders, showing them where and why they should invest in skilling, upskilling, and reskilling for tech workers. “Skills investment is critical for organizations to successfully navigate a tight labor market, hybrid work, employee retention, engagement, and wellness, and […]
Case Study: CLEAN Cause Switches to Paycor For Efficiency, Time Savings, And Improved Customer Service
Not your average beverage provider, CLEAN Cause was founded by Wes Hurt after he had seen firsthand the impact of drug and alcohol addiction on the lives of Americans. Now, the company, headquartered in Austin, Texas, distributes a variety of caffeinated Fair Trade tea beverages and electrolyte packets nationwide, attracting active-lifestyle consumers seeking alternative organic products. Fifty percent of CLEAN Cause’s net profits or 5% of net revenues — whichever is greater — funds CLEAN Kickstarts, a housing initiative that bridges the gap between rehab and reintegration, providing support and structure for people in early recovery. In addition to promoting sober living in a safe environment, CLEAN Cause hires employees in recovery, empowering their journey toward a clean start and inspiring others with their resilience […]
Monthly Research Recap | May 2024
Upcoming Events Webinar: Strategies for Productivity, Talent Fit, and Business Performance | June 4th @ 9:30am PST Pamela Stroko, a seasoned HCM Leader with over 20 years of experience, has excelled in developing strategies that enhance employee experiences, drive productivity, and foster compelling cultures. In this Thought Leaders webinar, we’ll explore best practices in HCM leadership, the cost of inefficiency, the importance of talent fit and development, and unlocking employee potential to achieve extraordinary performance. isolved Connect | October 7 – 9, 2024 Join Pete Tiliakos, as he speaks at the upcoming isolved Connect user conference in Orlando, FL October 7 – 8, 2024. Register on the isolved Connect website: https://www.isolvedconnect.com/ The full event agenda can be found here: https://www.isolvedconnect.com/agenda Recent Research Research Agenda: Workforce […]
Guest Podcast: AI – Perception and Reality with Author and Analyst Geoff Webb
Mark Feffer welcomes Geoff Webb to this edition of PeopleTech. Geoff, an author and contributing analyst at 3Sixty Insights, has an impressive resume in technology and product development, including his role as isolved’s VP of solutions, product, and marketing strategy. In this episode, we’ll delve into AI, focusing on its messaging and marketing. We’ll also discuss reskilling and some unexpected challenges. All that and more, on PeopleTech. Listen to the full WorkforceAI podcast here: AI – Perception and Reality with Author and Analyst Geoff Webb
#HRTechChat: Streamlining Payroll with Tiffani Gray’s Expert Insights
Tiffani L. Gray brings over 20 years of experience to this #HRTechChat, where she speaks to Dylan Teggart about lessons learned, collaborative teams, and conversational AI. Currently, she holds the position of Payroll Manager at Riverside Health System, overseeing payroll for 11,000 employees. Tiffani’s impressive career includes working in payroll for the state of Virginia and serving as the Director of Membership of the Hampton Roads Chapter of PAYO (2020-2021 Past President) and Secretary of the Virginia Statewide Payroll Conference Board. Her outstanding contributions were recognized in 2022 when she was awarded the prestigious Payroll Professional of the Year by the VA Statewide Conference. In May of the same year, she was inducted into PAYO’s National Speaker Bureau and accepted as a Contributing Writer for […]
New Tech and Realistic Expectations
Technology is changing at an exponential pace, and words like “AI,” “machine learning,” and “large language models” are becoming commonplace in the HRIS lexicon. It’s essential to have an honest moment about what we can expect from these technologies to separate the fads from reality. From my recent discussions in the HR tech space, it’s evident that everyone sees the potential of AI and technological breakthroughs. Still, the importance of a balanced perspective is consistently reinforced. This entails recognizing the transformative power of new technology while acknowledging its current limitations. It’s about balancing the thrilling prospects of the future and anchoring these aspirations in the practical realities of what new technology can deliver. This balance is vital to steer clear of potential pitfalls and establish […]
WorkforceAI – Why SMBs are Good Prospects for the Right AI Solutions
Small and medium-sized businesses (SMBs) present a valuable opportunity for AI solutions providers. Despite often being overshadowed by larger enterprises, SMBs are heavy users of technology, with 95% of American small companies using at least one tech platform. They spend nearly $1.5 trillion annually on technology, and 3.2 million SMBs utilize cloud-based software. However, many SMBs have yet to adopt AI solutions, often due to cost concerns. By offering cost-effective AI tools that seamlessly integrate into existing workflows, providers can tap into this market and help SMBs enhance efficiency and productivity. Article Excerpt: In particular, small companies like tools that fit neatly into the flow of work, said Geoff Webb, a contributing analyst with the Boston-based analyst firm 3Sixty Insights. “The trick here is to […]
#HRTechChat: Unlocking HR Excellence with Lucia Valerio’s Transformative Strategies
Lucia Valerio, the head of HR at Lexar since 2023, boasts a remarkable 20-year journey in the HR world. Her expertise lies in HR strategy, where she has been instrumental in driving organizational growth and revolutionizing employee engagement through transformative HR strategies. In a conversation with Dylan Teggart, Lucia delves into her principles on revisiting the fundamentals, its implications for HR leaders and businesses, and the transformative impact of new trends and technology on the future of work. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html […]
Closing the Gap – what can HR learn from the painful journey of your marketing department?
John Wannamaker, founder of one of the world’s first department stores, famously said “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” An astute businessman, he innovated in many areas such as allowing customers to return goods if they were dissatisfied, creating written guarantees, and even inventing the price tag so customers could see what an item cost without having to ask. Yet despite his clear genius for business, he was utterly unable to crack the code on where and how to spend his marketing dollars. This problem bedeviled business leaders and their marketing executives for decades. That without a clear line of sight between spend and outcome, competing for marketing budgets was a constant struggle. It’s […]
#HRTechChat: Ayden Hodgins of New Entity HCM
AI is set to empower HR leaders and optimize time with functionalities like timekeeping and attendance. In our latest #HRTechChat, Dylan Teggart is joined by Ayden Hodgins of New Entity HCM to speak about the future of AI in HCM and how large language models will improve the future of work. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast Addict: https://podcastaddict.com/podcast/3sixty-insights/3319198 Tune In: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab See a service missing that you use? Let […]
Analyst Insight: Ready for Anything – How Skills Drive Organizational Resilience
Whether facing technological disruptions, global crises, or unforeseen challenges, organizational resilience is vital to maintaining a competitive edge. At the heart of organizational resilience lies the adaptability and versatility of the workforce. As technologies evolve, market demands fluctuate, and industries transform, businesses need more skilled and agile employees to avoid falling behind. As part of 3Sixty’s analysis, we will explore how organizations identify skills gaps within their workforce and what strategic tactics they use to reskill and upskill employees once skills gaps have been identified. We hope it will equip business leaders with insights and tools to build adaptable and agile workforces that thrive in times of disruption and uncertainty. Through interviews with Fuel50 customers, we aim to underscore the relationship between skills and organizational […]
#HRTechChat: Lilith Christiansen on Unlocking Employee Potential Through Strategic Onboarding
Lilith Christiansen is the founder and lead consultant with HumanGenuity and co-author of the best-selling book Success Onboarding. She focuses on programs and processes that help people thrive in organizations. In this HRTechChat, Lilith discusses her approach to successful onboarding, first impressions, employee experience, and manager enablement, while touching on how new technology can play a role in these. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast Addict: https://podcastaddict.com/podcast/3sixty-insights/3319198 Tune In: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab […]
#HRTechChat: Transforming Health Equity with Siemens Healthineer’s Geoffrey Roche
3Sixty Insight’s Principal Analyst, Dylan Teggart, speaks with Geoffrey Roche of Siemens Healthineers. Geoffrey currently serves as the Director of Workforce Development at Siemens Healthineers, and is a leading thinker in the healthcare space with a focus on diversity, education, and health equity. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast Addict: https://podcastaddict.com/podcast/3sixty-insights/3319198 Tune In: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab See a service missing that you use? Let our team know by emailing research@3SixtyInsights.com. Transcript: Dylan […]
Meeting Workers Where They Are
Investing in HR technology that prioritizes delivering an exceptional employee experience is a strategic move that can unlock the full potential of your workforce. By equipping workers with more automated and advanced HCM systems, you may not just be freeing up their time but also fostering a more engaged and productive workforce. This empowerment can ignite a spark in your employees, propelling them to achieve new levels of productivity and success for your business. Whatever system is chosen must pass a few tests, though: Does the system streamline processes and save time for managers and workers, or is it a tangled web of operational but inefficient processes slowing them down? Does it cater to the average employee, even after they’ve been trained on the system? […]
#HRTechChat: Meeting Workers Where They Are With Christine Nichlos & Jessica Oberto
In this episode of #HRTechChat, Dylan Teggart engages in a deep dive around the transformative realm of HR technology with guests, Christine Nichlos and Jessica Oberto from People Science. As the founder and CEO, Christine, along with Jessica, the director of Process Engineering, explore the pioneering HireGate technology—a strategic innovation designed to revolutionize the employee experience and recruitment process. This enlightening session unpacks the nuances of recruitment process outsourcing (RPO), advisory services, and the pivotal role of sophisticated technology in optimizing talent acquisition strategies. The conversation richly details how investing in such HR technology can unlock the latent potential of your workforce, igniting a fervor that propels employees to achieve unprecedented productivity and success, ultimately driving robust growth and innovation within any organization. Their insights […]
Guest Post: Today’s HR Hero – A Skills and Competencies Blueprint
Modern organizations’ typical operating context Unpredictability and volatility are relative concepts, but the landscape of a pandemic has given these terms a tangible depth and taken uncertainty to a new level—particularly in the workplace. We can view this level as a period of maximum fluidity. As it relates to HR concerns and the Human Capital Management (HCM) domain, the foundation of unpredictability established by the COVID pandemic has made people look for more agency in their careers. They’ve also started to place a greater emphasis on their total wellbeing, even to the point of the phrase “quiet quitting” taking hold. Today’s professionals are also reconstituting their career goals and related expectations. In many cases, colleagues, HR departments, or even managers may be unable to predict people’s goals. […]
Research Agenda: Workforce Management 2024
In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]
Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence
Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results. Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI? According to Nelson Cowan, as humans we can only hold 3 to 5 items in our minds at once (1), so we naturally gravitate to simple concepts. This may further explain why, according to BCG, 70% of all complex transformations fail or do not live up to expectations (2). Are we over simplifying our solutions and are not addressing the complex problem in front of us? Is there […]