Closing wordpress.com blog account – how do I get payout of advertising balance?

  • nationaleclipse · Member ·

    Is this really the only way to contact support at WordPress.com? To post in community forums? Here’s my issue: I am closing my wordpress.com blog account. I had previously monetized my blog with ads. Apparently, there is a $100 payment threshold. I currently have a little over $30 in my account. How do I withdraw these earnings before closing my account? Or will closing my account automatically trigger the payment?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-heroponriki · Staff ·

    Thank you for reaching out! Your total revenue currently stands at $33.28, which exceeds the minimum requirement of $25 for requesting an early payout.

    To initiate an early payout, it’s essential to turn off Ads and withdraw your site from WordAds. It’s crucial to note that opting for early payout means you’re discontinuing the use of WordAds permanently on that site. If you’re taking a temporary break, we recommend “pausing” ads instead by disabling them in your settings.

    If you decide to proceed with the early payout, the funds will be sent in the upcoming payment period, which occurs within 45 days after the end of the month. Could you please confirm if you’d like to proceed with this process? Let us know your decision, and we’ll assist you accordingly.

    Thanks!

  • nationaleclipse · Member ·

    Yes, I would like to initiate an early payout by turning off Ads and withdrawaing the site from WordAds.

  • staff-heroponriki · Staff ·

    Thanks for confirming! I’ve turned off Ads and withdrew your site from the program. The payment will be made no later than July 16th (45 days past month end).

    Let us know if you have any questions or need help with anything else.

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