Protecting your property or business
It’s important you know what you’re covered for. That your insurance is up to date, your premiums are paid, and the sum for which you’re insured covers the replacement value of your property and belongings you’d like to insure.
If you have an existing insurance policy with us, make sure you read your Product Disclosure Statement (PDS) to learn more about your cover. You also need to refer to your Certificate of Insurance to check your level of cover and any optional covers you have. Also, remember to take photos of insured assets and update your records.
Support when it matters most
Preparation for extreme weather
Cyclone
Storm
Flood
Bushfire
We offer free, confidential counselling support to our customers, distribution partners and their families who have been affected by extreme weather events.
How to lodge a claim
Our priority is your safety. Keep yourself and your family out of harm’s way until the danger is over. Then, when it’s safe to do so, contact us. Our claims team will be ready to help with enquiries and lodging claims to make sure you get quick, expert assistance and support. You don’t need your policy documents. We can locate these details for you.
If your property or motor vehicles are damaged because of cyclones*, flooding*, storms*, or bushfires*, it’s best to lodge a claim online to minimise delays. A consultant will contact you as soon as possible. Otherwise, call us on 13 10 13, or contact your broker.
* We don’t provide cover for any loss of or damage to your property caused by cyclone, flood, grassfires and bushfires during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. For full details of conditions and exclusions please refer to the relevant PDS.
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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.