Hello everyone, my name is Cole and I'm a tech enthusiast who is working with a small business in my local area on Google Workspaces.

We've had some reports of customers texting our customer-facing Auto-Attendant number. As support informed me, these go to a black hole without any notification to the customer messaging us. 

I'd like to propose the ability to have a group of individuals with voice subscriptions to point these texts to without having to re-assign the Auto-Attendant number to a human or group of humans. 

I feel this is easily one of the biggest features that would allow bi-directional communication from the primary business number to our customers and could be a huge boon to the service overall.