I feel like this is splitting an already very thin hair. It's safe to assume if you're a healthcare provider with a business phone, that your contacts could very well be patients. Maybe it's a technicality, but not one I'd be willing to risk in my bu...

Perfectly stated EdwardDarrah. Small businesses cannot afford the CRM programs mentioned here. Without this added feature, it makes more and more sense to stop using Google Voice altogether and go to a smaller company who allows for contacts to be sa...

I'm also looking to see why Contacts isn't part of the BAA. It's extremely limiting and time-consuming to my business to have to look up contacts every single time I want to interact with them. What is being done to address this?