Whether you have an emergency or a boxoffice customer support question, don’t hesitate to contact our knowledgeable support team, and we’ll do our best to get back to you as soon as possible.
Our customer support team is here for you by email or phone, from 4AM to 8PM EST. If you’re based in the UK, that’s 9AM to 1AM GMT.
We’ll be sure to respond to your message as soon as we can.
Submit a support ticket directly to us on our helpdesk.
If you don’t have a Freshdesk account, contact your Customer Success Manager or email the Boxoffice Customer Support team at support@boxoffice.com to receive your credentials
For any critical issue or to report an outage, call us toll free at: +1 888-737-2812
Please provide a clear explanation of the issue, screenshots, replication steps, and any relevant test data (vouchers, gift cards, etc.) to help us resolve your issue as quickly as possible.
With many awesome products, come many applications and login links! As we’ve been growing over the years, so have our number of applications.
To use our business intelligence platform and our new generation of exhibitor tools, select Boost / Pulse. To update your showtimes, select the button under the Showtimes section. To maintain your website in the US, select filmsXpress.
If you are trying to update your showtimes so that they show on search platforms (Google, Bing, IMDb, TikTok, etc.), click the button below to access the Showtimes Entry Tool.
For support issues or questions, please login to our helpdesk portal to keep track of your support tickets.
If you are still on our older filmsXpress content management system, you can access it with the button below:
If you aren’t currently listed on search platforms but would like to be, click here