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3 Tips for a Smooth Transition into Retirement
Leadership & Managing People Digital ArticleLeaving your job behind can be painful. But it doesn't have to be. -
Making Diverse Teams Click
Leadership & Managing People Magazine ArticleHigh interpersonal congruence-meaning alignment between team members' self-assessments and their appraisals of one another-improves the performance of... -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
You Can't Be a Great Manager If You're Not a Good Coach
Leadership & Managing People Digital ArticleThe most important thing is having the right kinds of conversations. -
How to Push Your Team to Take Risks and Experiment
Experimentation Digital ArticleNormalize failure. No, really: Do it. -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Managers Can Drive Their Subordinates Mad
Managing people Magazine ArticleWe are all familiar with and horrified by the stories that came out of Guyana about the Reverend Jim Jones and the mass suicide that occurred at Jonestown. After the dust had settled, everyone wanted to know how so many people could have believed in one person so completely that they would commit suicide to […] -
Building a Better Workplace Starts with Saying "Thanks"
Leadership & Managing People Digital ArticleThree ways to practice gratitude. -
Making Caregiving Compatible with Work
Gender Digital ArticleChanging demographics will change the demands on your workers. -
Management Women and the New Facts of Life
Managing people Magazine ArticleTwo facts matter to business: only women have babies and only men make rules. -
The Pandemic Has Exposed the Fallacy of the "Ideal Worker"
Finance & Accounting Digital ArticleWe have an opportunity to recalibrate our work-life expectations. -
The Art of Evidence-Based Medicine
Decision making and problem solving Digital ArticleA one-size-fits-all approach isn’t good for patients. -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over. -
Managing an Underperformer Who Thinks They're Doing Great
Leadership & Managing People Digital ArticleFive ways to close the gap - without crushing their spirit. -
Thinking Ahead: Power Tactics
Managing people Magazine ArticleBeneath the general principles, attitudes, and ideals of “human relations” lie the actual tactics and day-to-day techniques by which executives achieve, maintain, and exercise power. In the current enthusiasm for “democratizing” business procedures, these hard, practical devices tend to be overlooked. Yet they exist just the same—and, in many ways, do not depart substantially from […] -
4 Ways to Manage an Emotionally Needy Employee
Managing people Digital ArticleSupport them while setting boundaries. -
The Misunderstood Gen X Manager
Age and generational issues Digital ArticleA quick skim through just a few of the discussions taking place on the HBR Answer Exchange’s live event with Tammy Erickson suggests there’s a whole lot of misunderstanding going on between Generation X managers and their Boomer and Gen Y colleagues and supervisors. Dress codes, goals and expectations, and office politics are all on […] -
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
When Being Positive Is Positively Meaningless
Communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom... -
How to Be a Family-Friendly Boss
Leadership & Managing People Digital ArticleA well-meaning supervisor can do a lot to accommodate - and keep - good people trying to balance work and family.
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Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
How Gen AI Can Make Work More Fulfilling
AI and machine learning Digital ArticleResearch-backed ways to increase employees’ enjoyment of work by reducing time spent on unpleasant tasks. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Research: Why We Choose the Hard Way to Do Tedious Tasks
Health and behavioral science Digital ArticleAnd how to stop getting stuck in ruts. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
3 Ways to Make a Request That Doesn’t Feel Coercive
Managing people Digital ArticleTo get an authentic yes, give your employee room to say no. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
4 Strategies to Guide Your Team Through a Departmental Transition
Organizational change Digital ArticleStart by communicating the “why” clearly and authentically. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
4 Common Types of Team Conflict — and How to Resolve Them
Leadership and managing people Digital ArticleAdvice backed by three decades of research into thousands of team conflicts around the world. -
Does Your Organization Have the Energy to Transform?
Strategy Digital ArticleHow managers can measure and manage their company’s capacity for change. -
Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination
Workplace discrimination Digital ArticleBeware the “not here” bias. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success. -
5 Strategies for Improving Mental Health at Work
Mental health Digital ArticleBenefits and conversations around mental health evolved during the pandemic. Workplace cultures are starting to catch up. -
Research: How Ratings Systems Shape User Behavior in the Gig Economy
Human resource management Digital ArticleA study reveals surprising differences between displaying an average score or individual reviews. -
4 Reasons Why Managers Fail
Leadership and managing people Digital ArticleNearly half of all managers report buckling under the stress of their role and struggling to deliver. -
6 Mistakes Leaders Make When Announcing Layoffs
Layoffs Digital ArticleThere’s no way to sugarcoat the bad news. But you can deliver it with respect and compassion. -
5 Well-Intentioned Behaviors That Can Hurt Your Team
Leadership and managing people Digital ArticleHow to tell if your efforts to be supportive are actually counterproductive.
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Craig Parks (A)
Organizational Development Case Study11.95View Details Craig Parks is a 1992 HBS graduate who, without much deliberation, returns to work for his former employer, Taylor Burton on Wall Street. The choice proves... -
Executive Incentive Pay Disclosures at Etsy, Inc.
Finance & Accounting Case Study11.95View Details The financially savvy (fictional) protagonist in this case is an independent artist, intrigued with the possibility of becoming a seller on the Etsy,... -
Opening the Valve: From Software to Hardware (A)
Strategy & Execution Case Study11.95View Details Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person... -
Performance Development at GE: Shaping a Fit-For-Purpose Performance Management System (B)
Leadership & Managing People Case Study5.00View Details In 2013, GE implemented the FastWorks program, an initiative that utilized tools and methods adapted from start-up methodologies to make the company more... -
Leading the Josie Esquivel Franchise (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Great Wall Golf & Country Club
Organizational Development Case Study11.95View Details The newly hired director of human resources for a large golf and country club near Beijing, China has just presented her human resources plan to the company... -
Mobil USM&R (C): Lubricants Business Unit
Finance & Accounting Case Study5.00View Details The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC)... -
Rob Parson at Morgan Stanley (A)
Organizational Development Case Study11.95View Details Rob Parson was a star producer in Morgan Stanley's Capital Markets division. He had been recruited from a competitor the prior year and had generated... -
HBR Guide to Unlocking Creativity Toolkit
Management Book79.95View Details Creativity is the key to innovation, but too many projects and teams are organized in ways that stifle new ideas. You need to ensure that creativity can... -
Craig Parks (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Conducting a Performance Appraisal Interview
Organizational Development Case Study8.95View Details Discusses typical problems experienced by managers in conducting performance appraisal interviews. The underlying causes of these problems are analyzed... -
Michelle Levene (A)
Organizational Development Case Study11.95View Details Michelle Levene discovers that she is pregnant a few days before receiving an offer for her dream job. The new position would require Levene to travel... -
Google's Project Oxygen: Do Managers Matter?
Leadership & Managing People Case Study11.95View Details Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year... -
National Semiconductor's India Design Center
Organizational Development Case Study11.95View Details The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join... -
Ahold versus Tesco--Analyzing Performance
Finance & Accounting Case Study11.95View Details The case relates to understanding and comparing the performance of two leading retail companies-Ahold and Tesco. The case introduces the tools of Dupont... -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Bandwidth.com: Answering the Call
Organizational Development Case Study11.95View Details -
Erik Peterson at Biometra (A)
Organizational Development Case Study11.95View Details This case describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation.... -
The Perils and Pitfalls of Leading Change: A Young Manager's Turnaround Journey
Leadership & Managing People Case Study11.95View Details After early successes in a very selective management-training program, Daniel Oliveira, a young manager for Brazilian fashion chain Clothes & Accessories,... -
Rob Parson at Morgan Stanley (D)
Organizational Development Case Study5.00View Details Supplements the (C) case.
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3 Tips for a Smooth Transition into Retirement
Leadership & Managing People Digital ArticleLeaving your job behind can be painful. But it doesn't have to be. -
Making Diverse Teams Click
Leadership & Managing People Magazine ArticleHigh interpersonal congruence-meaning alignment between team members' self-assessments and their appraisals of one another-improves the performance of... -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
You Can't Be a Great Manager If You're Not a Good Coach
Leadership & Managing People Digital ArticleThe most important thing is having the right kinds of conversations. -
How to Push Your Team to Take Risks and Experiment
Experimentation Digital ArticleNormalize failure. No, really: Do it. -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Managers Can Drive Their Subordinates Mad
Managing people Magazine ArticleWe are all familiar with and horrified by the stories that came out of Guyana about the Reverend Jim Jones and the mass suicide that occurred at Jonestown. After the dust had settled, everyone wanted to know how so many people could have believed in one person so completely that they would commit suicide to […] -
Building a Better Workplace Starts with Saying "Thanks"
Leadership & Managing People Digital ArticleThree ways to practice gratitude. -
Making Caregiving Compatible with Work
Gender Digital ArticleChanging demographics will change the demands on your workers. -
Management Women and the New Facts of Life
Managing people Magazine ArticleTwo facts matter to business: only women have babies and only men make rules.