Posted by Amit Singh, President, Google Enterprise

Ten years ago, business technology was at the forefront of innovation and productivity. But there’s a fundamental shift underway: in the last few years, consumer technology has begun to outpace business technology. People have fallen in love with the simplicity and freedom of living in the cloud with the help of modern browsers and smartphones—and they want to bring that experience to the workplace.

This is where Google comes in. For the better part of the past decade, we’ve worked to extend our popular consumer products—everything from Gmail and Google Drive to Maps, Google+ and Search—to meet your business needs. It should be easy for you to work better together, from anywhere, with secure (and simple!) tools. Here’s a look back at some key highlights from 2012.

Work securely...
Keeping your information secure is one of our top priorities. To that end, domain administrators can now require their employees to use 2-step verification, an additional layer of security that reduces the chance of unauthorized account access. Your company can also use Google Apps Vault, a solution for managing and archiving critical information for legal and regulatory reasons. If your business operates outside the U.S., we now offer Model Contract Clauses as an additional way to comply with the European Commission’s Data Protection Directive. Finally, Google Apps received ISO 27001 certification, ensuring our systems meet one of the most widely, internationally accepted independent security standards.

… anytime, anywhere...
It should be easy to get work done – anytime, on any device, with anyone. With offline editing in Chrome, you can now create and edit Google documents and leave comments even when you don’t have an Internet connection. Any changes you make will be automatically synced when you get back online. When you’re travelling, you can also edit Google documents and spreadsheets using the Drive app on your iPhone, iPad or Android device. Just like on your computer, you’ll be able to see other people’s edits instantly as they’re made.

If your business has workers on the go, Google Maps Coordinate combines the power of Google’s mapping technologies with modern smartphones to help you improve communication with employees in the field. In addition, the Google Play Private Channel lets you distribute internal apps to your employees who use Android devices. The new Chromebooks and Chromeboxes we launched with our partners are secure and easy to manage, which makes them especially great devices for 1-to-1 programs in schools, additional laptops for office workers, or desktop units for multiple users in a call center. (And we’re honored that Inc. Magazine named the Chromebox one of the best business gadgets of 2012.)


...with simple tools...
We’ve also focused on making our products simpler and easier for you to use – both at home and at work. We introduced Google Drive as a single place for you to create, share, collaborate and keep all your work. You can now insert files (up to 10GB) from Drive directly into an email without leaving your Gmail inbox, and you can share work from Drive on Google+. You and up to 14 colleagues can join a Google+ hangout directly from a calendar entry or your email inbox. Once inside a hangout, you can open a Google Doc for everyone to see and work on simultaneously. And if your company uses Chrome along with Google Apps, you can now call or email us for help with Chrome.

With the Google Search Appliance 7.0, you can search for a document on your company’s intranet just as easily as you’d search for a holiday recipe on Google.com. And if your business relies on geographic data—say, to map gas pipelines or help customers locate your store—you can use Google Maps and Earth Enterprise to visualize your data on the Google Maps interface you’re already familiar with.



...supported by partners and Google infrastructure
Whether it’s Apps for Business, Maps Coordinate, or just a Google search, most Google services you use are possible only because of the powerful and energy-efficient infrastructure we’ve built over the years. This year, we worked to bring you more direct access to this infrastructure to help run your businesses and applications in the cloud. Compute Engine lets your business run virtual machines in Google’s data centers and BigQuery helps you quickly analyze big sets of data to gain business insights. Google Cloud Platform also offers more European datacenter support and lower prices for Cloud Storage.

The new Google Cloud Platform Partner Program ensures that partners have the tools and training to help your business meet its IT needs. And the Google Enterprise Partner Search makes it easy for you to find one of our 6,000 Google Apps Resellers with the services you’re looking for – from setup and user training to email migration, management services and support.

Work doesn’t always need to feel like work. Leaders in every industry—from retail, media and manufacturing to transportation, education and government—are adopting this notion, which we call “going Google.” Going Google means something different for everyone: starting a wine business with your two best friends, trying to build a bear-proof cooler, or keeping citizens safe. But we all have the common goal of bringing our organization into the future so we can work the way we live.

Posted by Richard Ng, IT director, Playworks

Editors note: Today’s guest blogger is Richard Ng, IT director at Playworks, a nonprofit organization dedicated to improving children’s health and well-being through increased physical activity and play. See what other organizations that have gone Google have to say.

For more than 16 years, Playworks has been working with elementary schools in urban communities to help increase students’ physical activity during recess and throughout the day. We are the only organization in the country to send trained adult program coordinators into low-income schools, where they turn recess into a fun, positive experience that helps kids and teachers get the most out of their school day.

Headquartered in Oakland, California, Playworks has coaches and staff deployed at 380 schools, reaching 170,000 students in 23 cities across the country every day. In addition, our training staff serves another 400 schools each year all around the country. As the director of IT, my job is to make sure that every one of our staff has access to the resources they need to be successful at their schools. For our program staff, who visit 2-3 different schools every week the ability to get to their documents, and share and collaborate with each other is vital. Playworks relies on flexibility, mobility and access to information anytime, anywhere – Google is helping us achieve that.

In 2011, I attended Google I/O, where I had my first encounter with the Chromebook. I knew immediately that Chromebooks and Google Apps could be the answer our tech needs. We deployed a small, successful pilot program in early 2011, and today we have nearly 80+ Chromebook devices in use in the field, with more planned next year. With a simple two-page instruction document that we created internally, our team could work, share and collaborate from any of our 23 cities virtually overnight. Because Chromebooks don’t require manual software updates or an IT support staff to troubleshoot, my team can focus less on maintenance and more on strategic IT projects, and ultimately, the kids.

As a non-profit organization, cost is a major factor in every technology decision. The value that Google Apps and Chromebooks have delivered is unprecedented. Playworks has been able to save tens of thousands of dollars since we implemented Google Apps and deployed the Chromebooks. Based on estimates of what we previously spent on software and maintenance versus what we are spending now, I estimate we will save $50,000 - $70,000 per year. That translates to tremendous savings that can be redirected to improving our programs for kids.

At the end of the day, while we are working to improve the health and well-being of children by increasing opportunities for physical activity and safe, meaningful play, Google is helping our team access the technology they need to transform recess in the communities that need it the most.

Posted by Rajen Sheth, Group Product Manager, Chrome for Education & Business

Today on the Chrome blog we announced the new Samsung Chromebook for $249, an even more affordable way to bring the the web’s vast educational resources and apps to your students.

At only 2.5 pounds and 0.8 inches thick, the new Chromebook zips along, booting in under 10 seconds and playing high resolution video beautifully. It automatically receives the latest security updates from Google and doesn’t require any manual IT set-up, so additional devices won’t mean skyrocketing support costs. A recent IDC sponsored white paper showed that Chromebooks for Education require 69 percent less labor to install and 92 percent less labor to support, delivering big cost savings by reducing the need to hire additional IT staff.

Our goal is to make computers more accessible to everyone and we hope that the new Chromebook makes it even easier for you to bring the power of the web to your classroom.

Editors note: Join us for a Hangout On Air on Tuesday, October 23 at 11:00 am PDT/ 2:00 pm EDT/ 7:00 pm BST off of the Google in Education Google+ page. We’ll do a quick review of the details of the new device, compare it to other models, and take your live questions.

Posted by Fred Beckebanze, Manager, Google Apps Technical Solutions Engineers

Business is moving to the web. The web allows organizations of all sizes to get stuff done from anywhere, and work better together. The Chrome browser helps businesses get onto the web securely and quickly – and today, we’re adding phone and email support for Chrome for Google Apps customers.

Moving forward, Google Apps for Business, Education and Government customers may contact Google via phone or email to receive support on Chrome installation, functionality, security, browser policy settings and Google Apps interoperability for Windows, Mac OS X and Linux.

With Chrome you can securely sync your bookmarks, apps, settings and open tabs across devices – useful for the 98% of us who move between screens throughout our day. Google Apps also work great with Chrome, as features like offline document editing, desktop notifications and homescreen apps are currently only available in Chrome.

If your organization uses a legacy app that isn’t compatible with Chrome, we suggest adopting a dual-browser strategy. The costs of using an old browser can range from reduced speed and feature gaps to exposure to critical security holes – far greater than the costs of supporting a second browser.

Editor’s note: For Apps organizations running Windows, download the Microsoft Installer version of Chrome and centrally configure and deploy it to your employees. For organizations that support multiple operating systems, users or IT can download the Chrome client directly.

Join us for a Google+ Hangout on Air on Wednesday, October 3 at 11am PDT (2pm EDT) to review new Chrome features and deployment practices for Google Apps customers. Go to the Google+ Your Business page at the start time and you’ll be tuned in.

Posted by Divya Agarwalla, Product Manager, Chrome for Business

Since launch, our vision for Chromebooks has been to bring the simplicity, flexibility and affordability of cloud computing to the personal computer. Auto-updates, the Chrome management console, and browser sync have brought us closer. Today, we’re bringing the cloud model to the hardware itself by trialing a Chromebook rental program, in conjunction with financing partner CIT.

Imagine you’re setting up shop for a local political campaign and will have an influx of new, temporary workers. You can rent a Chromebook for each worker for the next few months, and return them when the campaign is over. Chromebooks meet the needs of most workers, making this rental program a great option for companies with seasonal workers, larger organizations who want to pilot Chromebooks, fast-growing startups and any company looking to preserve cash.

Organizations in the US can rent a new Chromebook starting at $30 per month or rent a Chromebox starting at $25 per month. Rentals are month-to-month, and there’s no long-term commitment. The rental includes Chrome hardware with 3-year limited warranty, the web-based Chrome management console to centrally set-up and control users, devices and apps, and 24/7 support. And the monthly payments actually decrease the longer you keep the device.

If you’re a Google Apps business customer, today we’re also making it possible for you to purchase up to 10 Chromebooks – including web-based user, device and app management – online from Google. You can manage your fleet of Chromebooks right from the Apps control panel, giving you a unified view across your organization and enabling you to get users up and running quickly.

We’re seeing some great uses for Chromebooks in business and government:

• As part of its HTML5 web app strategy, transportation firm QDI is giving Chromebooks to operational managers in truck depots to coordinate driver loads.
• School of Rock, a music school with over 90 locations, has adopted Chromebooks to reduce the costs, administrative overhead, security and reliability issues that came with managing traditional PCs at remote sites.
• And the City of Palo Alto library system has pioneered an innovative new program where patrons can checkout Chromebooks for a week, just like a library book. Given shrinking budgets, this initiative was only possible due to Chromebooks' ease of use and minimal maintenance needs.

We’re excited to see how the next wave of Chromebook customers puts their devices to use and hope that the flexible rental and online purchase options make it even easier for you to bring Chrome devices to your organization.

Posted by Amit Singh, Vice President, Google Enterprise

Over the last two months I had the opportunity to spend time with hundreds of CIOs as we took Atmosphere – our annual cloud event – to 20 cities globally. What I heard from them boiled down to one simple idea: they’re looking for a better way to do things. Their employees want to work in collaborative environments without being tethered to their desks, and their IT departments are eager to shift resources from maintaining old technology to developing new ones.

These business leaders have experienced the power of living in the cloud and they want to bring that experience to the workplace. The cloud has certainly transformed my life by allowing my family to stay connected from all around the world. For example, at the São Paolo Atmosphere event, I joined a Google+ Hangout from my Android phone to wish my dad a happy birthday. This magic doesn’t need to be constrained to our personal lives. After all, we’re the same person at home and at work, and we like having access to the same devices and tools regardless.

A fundamental shift...
There was a time when business technology was at the forefront of innovation and productivity. Industries began to standardize around certain platforms that automated an individual’s work. But with complicated enterprise agreements, customer lock-in and limited competition, business technology lost its edge. IT professionals stopped innovating and relied on a handful of vendors who designed bloated software that was released every few years. At the same time, consumer technology took off. With the power of massive data centers, modern browsers and smart mobile devices at their fingertips, people found it easier than ever to communicate, create, and collaborate. Many people have fallen in love with the simplicity and freedom of these services, and they want to use them everywhere.

…to working in the future
This is where Google comes in. To provide a seamless transition from home to work (and back to home), we extended our popular consumer products–like Gmail and Google Drive–to meet the needs of businesses. For instance, Google Apps for Business provides an additional layer of enterprise features like delegated mailboxes, granular administrative controls, a 99.9% SLA, 24x7 support, migration tools, and an ecosystem of certified resellers.

We’ve also applied the same formula to other products that were born in the cloud: Google Maps Coordinate helps companies easily manage mobile workers; Chrome for Business gives you a consistent, personalized web experience on any device; Google App Engine lets you to build and host your own applications in the cloud; and Google Compute Engine allows you to rent Google’s infrastructure to operate at scale. With each of these offerings, you can access the latest innovation by clicking “refresh” in your browser.

We’re humbled that 5 million businesses (including BBVA and Roche), 66 of the top 100 U.S. universities, and government institutions in 45 of the 50 U.S. states have gone Google by choosing Google Apps to live and work in the cloud. We hear from these customers that alongside improving IT administration and individual productivity, Google Apps also helps teams of employees work better together. For example, Google documents let users collaborate in real-time and see each other’s edits as they happen. And now, with offline editing, users can continue working even without an internet connection.

As people have begun to embrace the cloud, some legacy enterprise vendors have started to offer their own cloud-labeled offerings. They claim to offer a bridge between legacy solutions and the cloud. But these offerings still rely on desktop products and on-premise servers, require heavy IT investment, have limited support for mobile devices, come with complicated pricing and licences–and ultimately they’re still focused on individual productivity. If anything, they offer a bridge to the past.

With the explosion of computing devices, ubiquitous high-speed internet, and mobile workforces, there’s a fundamental shift happening in business. The question is: do you want to cross a bridge to continue working in the past...or move to the cloud so you can live and work seamlessly in the future?

Get started with Google Apps or collaborate in real-time today with literary masters: Shakespeare, Nietzsche, Poe and more.

Posted by Vidya Nagarajan, Product Manager, Chromebooks for Education

(Cross-posted from the Official Google Blog.)

While students in the northern hemisphere say goodbye to each other and another school year, we’re in sunny San Diego meeting with thousands of educators and administrators at the International Society for Technology in Education (ISTE) conference. While on break from teaching, these folks are here to teach others how they’re bringing innovation into their classrooms—a lot of which centers around the web.

While the web was developed well before today’s students were born, it’s come a long way even since a year ago. Today you can access the web on any device, use the web offline and take advantage of amazing graphics. For example, you can get a powerful graphing calculator on the web today, for free.

It’s been really amazing to see how the web is impacting schools. We’ve heard great real-world stories about Google Apps for Education, but lately we’re hearing more and more about schools extending the functionality of Google Apps with educational apps available on the Chrome Web Store. There are tens of thousands of apps in the Chrome Web Store, and today we’re adding some new ones: ST Math, VoiceThread and Acheive3000.

To give you an idea of what’s possible on the web: Leyden High School District from Illinois is rolling out Chromebooks to their 3,500 students and are using apps like WeVideo, EasyBib, Vernier Labquest2, SlideRocket, Geogebra and Pearson’s OpenClass as part of their 1-to-1 learning initiative.


Chromebooks as a tool for 1-to-1 learning
It’s great to see that many schools are choosing Chromebooks as an effective and affordable 1-to-1 education tool. There are more than 500 districts in the U.S. and Europe actively using Chromebooks, and today we’re pleased to welcome a few more to the community, including Rockingham Country Schools, N.C., Transylvania County Schools, N.C., and Fond du Lac School District, Wis.

Chromebooks are always new—just last month we announced new devices, an updated, app-centric user interface and new pricing for schools. Chromebooks also make it just as easy for administrators to distribute 10, 100 or 1,000 Chromebooks, saving precious summer vacation time previously spent installing software and policies on computers. And great news for schools looking to make hardware purchases: the PARCC and Smarter Balanced Assessment Consortia confirmed Chromebooks meet hardware and operating system requirements for student assessments in the 2014-2015 school year.

Applications for education
Today at ISTE, we are introducing some new features for schools using Chromebooks that make it even easier to find, use, install and manage web apps for your entire school:

• Grade-level application packs are groups of Chrome Web Store apps that integrate tightly with Google’s suite of Apps for Education, divided by grade levels to meet different classroom needs. These packs are installable from the Chromebook management console. Many of them are free and we’ve worked with the app makers to offer discounts for bulk purchases.
• Organization-specific web app collections in the Chrome Web Store give administrators the ability to recommend apps to students, teachers and staff. The collection is visible only to the school, and admins can curate apps from the Chrome Web Store, application packs and web apps purchased elsewhere or private apps developed by the school. (This feature is also available to Chromebooks for Business customers from the control panel.)

We’ve enjoyed being a part of ISTE the past several years, and always look forward to hearing about new ways that students and teachers are using the web to do amazing things. (If you’re at the conference, come see us at booth 2603 and listen to or share a story!)

Posted by: Glenn Wilson, Product Manager, Chrome for Business

A year ago we introduced a new model of computing with the launch of Chromebooks. Since then we’ve seen hundreds of schools across the U.S. and Europe adopt Chromebooks and use them to reshape learning as we know it. We’ve also seen a lot of interest from businesses, with organizations across a variety of industries using Chromebooks in a number of compelling ways.

Today we announced some exciting developments — new hardware, a major software update and many more robust apps — as we continue on our journey to make computers much better. For businesses and schools, we’re introducing zero-touch deployment, more affordable desktop virtualization, and a simplified pricing model.


Zero-touch deployment
Today, most businesses and schools require a very manual and often cumbersome process to deploy computers. In contrast, you can remotely set up Chromebooks and Chromeboxes, and manage users, apps and policies across a fleet of devices via a web-based console. This ease of setup and deployment results in a total cost of ownership for Chromebooks that’s less than half of that of traditional PCs.

With the latest OS release, you can also push network settings and auto-enroll a device for management when a user first logs in, creating a zero-touch deployment experience where you can ship a device directly to an end user. Once a user is logged in, the Chromebox or Chromebook is automatically configured with the designated apps, networks and settings without any manual IT intervention. Thereafter, you can now control the frequency of OS updates and receive reports on device usage.

Works seamlessly with all apps
For those who still require access to specific Windows software, we’ve teamed up with nGenx to launch a hosted virtualization solution where you can access any desktop app through the web—at a fraction of the price of current virtualization offerings.

New customers, compelling use cases
One of the things we’ve learned from businesses is that Chromebooks and Chromeboxes make great tools for a variety of uses such as retail stores, call centers, mobile or distributed workforces, and library lending. Here are four great examples:

• Retail and distributed offices: Dillard's Inc., one of the largest fashion, apparel, and home furnishing retailers in the U.S., will deploy Chromeboxes in hundreds of their retail locations across the U.S. to give employees access to Google Apps and various internal apps.
• Call centers: Kaplan, an educational test prep and training provider, is moving their New York call center to Genesys’ HTML5-based customer service solution running on Chromeboxes.
• Mobile workforces: Mollen Clinics is rolling out 4,500 Chromebooks with 3G connectivity to support Walmart & Sam’s Club flu clinics.
• Device lending: The California State Library is making 1,000 Chromebooks available for checkout in public libraries across the state, based on successful Chromebook lending programs at the Palo Alto and Santa Clara City Libraries.

Simplified pricing
Finally, we’re simplifying business and education pricing for the devices, as well as for management and support. Management and support is now a one-time cost of $150 per device for businesses and $30 per device for schools, and lasts for the supported life of the device. You can purchase devices, and management and support directly from Google or our authorized resellers. And you can add management and support to any device that you currently own. For more information, check out our website.