What’s changing 

In late 2023, we introduced user enrollment in beta, an additional option for iOS mobile management. User enrollment separates work and personal data on iOS devices, giving admins control over Workspace data on the device while users retain privacy over their personal data. Beginning today, user enrollment is now generally available. For more information, use our Help Center or reference our original announcement.

Getting started

• Admins: Use our Help Center to learn more about separating work and personal data on iOS devices,
  
  
• End users: The user enrollment process starts when a user signs-in to an app for the first time or re-signs into an app. They’ll be prompted to begin downloading the configuration profile, which will open in an internet browser with more instructions and information. Once the profile has been downloaded, the user will be directed to their devices settings to complete user enrollment.
  
  
  
  Visit our Help Center for more information about how to install the Google Device Policy app and a configuration profile on your device, how your iOS device is managed and getting approved work apps on your iOS device.
  
  

Rollout pace

• Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 7, 2024 with anticipated completion by the end of the month.

Availability

• Available to Google Workspace Enterprise Plus, Enterprise Standard, Enterprise Essentials, Enterprise Essentials Plus, Frontline Standard, Frontline Starter, Business Plus, Cloud Identity Premium, Education Standard, Education Plus and Nonprofits customers.
  
  

Resources

• Google Workspace Admin Help: Separate work and personal data on iOS devices

• Google Workspace Admin Help: Apply settings for iOS devices

• Google Help: Set up Google Workspace on an iOS device

• Google Help: Get approved work apps on iOS devices

• Google Help: How your iOS device is managed

What’s changing

Last November, we introduced starred on web, an additional shortcut in the redesigned Google Chat navigation panel that helps you stay on top of your most important messages. Today, we’re excited to announce this is now available on Android and iOS mobile devices. 

Getting started 

• Admins: There is no admin control for this feature. 
• End users: 
• To star a message, longpress it and click star. 
• You can unstar a message from the original message or unstar messages from the shortcut. 
• Starring messages is unavailable in existing spaces organized by conversation topic (legacy threaded). Learn about the upgrade from conversation topics to in-line threading in spaces. 
• Visit the Help Center to learn how to star messages in Chat. 

Rollout pace 

Android: 

• Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on January 19, 2024 

iOS: 

• Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on January 16, 2024 

Availability 

• Available to all Google Workspace customers and users with personal Google Accounts

Resources 

• Google Help: Star messages in Google Chat 
• Google Help: Get started with Google Chat 
• Google Help: Learn how to use Google Chat 
• Google Help: Learn about the upgrade from conversation topics to in-line threading in spaces

What’s changing

In the coming weeks, we’ll be introducing several improvements to Chrome-on-iOS that will help admins more seamlessly apply policies and preferences across their users’ managed devices. This launch will align with the planned release of Chrome 121. Specifically, these improvements are: 

• Cross-device policy application: Whether it’s a company-owned or personal device, Chrome User Policies can be applied when a user signs into the Chrome browser with their managed account. This ensures a consistent and secure browsing experience across all devices.
• Management notice for end-users: Managed end-users will begin seeing a management notice, informing them that their organization manages the account they are signing into. This transparency not only fosters trust but also keeps users informed about the security measures in place to protect their data. 
• Admin console integration: Admins can easily activate this functionality through the Admin console under the "Chrome on iOS" Browser setting. This centralized control allows admins to tailor policies to meet the specific needs of their organization, ensuring a customized and secure browsing environment for all users.

Getting started

• Admins: In the Admin console, navigate to Chrome browser > Settings > Chrome on iOS to start applying policies and preferences. Visit the Help Center to learn more about setting Chrome policies for users or browsers.
  
  
• End users: Visit the Help Center to learn more about how your iOS device is managed.

 

We’ll remind you that your account is managed upon login and when you’re logged in.

Rollout pace

End user notifications

• Rapid and Scheduled release domains: Extended rollout (potentially longer than 15 days for feature visibility) beginning on February 6, 2024

Admin console integration

• Rapid and Scheduled release domains: Gradual rollout (up to 15 days for feature visibility) beginning February 12, 2024

Availability

• Available to all Chrome Browser Cloud Management and Google Workspace customers

Resources

• Google Workspace Admin Help: Set Chrome policies for users or browsers
• Google Workspace Admin Help: Manage user profiles on Chrome browser
• Google Workspace Help: How your iOS device is managed

What’s changing 

We’re expanding mobile device enrollment options for iOS devices to include user enrollment. User enrollment separates work and personal data on iOS devices, giving admins control over Workspace data on the device while users retain privacy over their personal data. 

Additionally, admins can use the Apple Volume Purchase Program (VPP) to purchase and distributed apps in bulk to user-enrolled iOS devices in their organization. 

Who’s impacted 

Admins and end users 

Why you’d use it 

Managing how Workspace data is accessed is a cornerstone of security. The new user enrollment option ensures end users can keep their personal data separate from their work data, while admins can ensure their users are using and accessing apps appropriately. 

Using the VPP, admins can efficiently curate a suite of work-related apps—both free and paid—for their team. This streamlined process not only simplifies the deployment of essential business apps but also ensures that employees have access to the right apps they need to be productive and efficient, all within the secure perimeter of our MDM platform.

Getting started

Admins: 

• User enrollment:
• Use our Help Center to learn more about separating work and personal data on iOS devices.

• Volume Purchasing Program:
• To begin, admins need to access Apple’s volume purchasing program with their Business Manager credentials. Through the VPP, admins can purchase app licenses that can be distributed to their employee’s devices in bulk. 

From the Apple Business Manager, you can purchase app licenses in bulk.

Once purchased, admins will need to download the content token, which needs to be uploaded into the Admin console.

VPP tokens can be uploaded in the Admin console at Devices > Mobile and endpoints > iOS settings > Apple Volume Purchase Program (VPP).

For complete instructions, use this Help Center about distributing iOS apps with Apple VPP and applying settings for iOS devices.

• End users:

The user enrollment process starts when a user signs-in to an app for the first time or re-signs into an app. They’ll be prompted to begin downloading the configuration profile, which will open in an internet browser with more instructions and information. Once the profile has been downloaded, the user will be directed to their devices settings to complete user enrollment.

Visit our Help Center for more information about how to install the Google Device Policy app and a configuration profile on your device, how your iOS device is managed and getting approved work apps on your iOS device.

Rollout pace

• Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on Nov 20, 2023

Availability

• Available to Google Workspace Enterprise Plus, Enterprise Standard, Enterprise Essentials, Enterprise Essentials Plus, Frontline Standard, Frontline Starter, Business Plus, Cloud Identity Premium, Education Standard, Education Plus and Nonprofits customers

Resources

• Google Workspace Admin Help: Distribute iOS apps with Apple VPP
• Google Workspace Admin Help: Separate work and personal data on iOS devices
• Google Workspace Admin Help: Apply settings for iOS devices
• Google Help: Set up Google Workspace on an iOS device
• Google Help: Get approved work apps on iOS devices
• Google Help: How your iOS device is managed

What’s changing 

In 2019, we announced that a new Android management client, Android Device Policy, would replace the legacy Google Apps Device Policy client. We’re now in the final stages of this upgrade. 

All devices with the Google Apps Device Policy will lose access during March 2023 if they have not already upgraded. Existing Google Apps Device Policy app users must switch to Android Device Policy before then to continue syncing work data. Note that, per our last update, the new user registration flow on the legacy Google Apps Device Policy will be blocked and users may see errors during the registration process as of January 2022. Admins can act directly from the alert in the Admin console to identify users who need to upgrade.

Visit the Help Center to learn more about migrating to Android Device Policy and our previous announcement for more information.

Getting started 

• Admins: Admins can find devices which may need to act in the Admin console. Visit our Help Center to learn more about the differences between Android Device Policy and Google Apps Device Policy. Different devices may need to take different steps to upgrade: 
  
  
• Advanced management devices: 
•  Find advanced management devices by going to Admin console > Mobile devices and filtering for Type: Android and Management level: Advanced. 
• Determine which of these devices are currently managed by the Google Apps Device Policy app and support the Android Device Policy app (i.e. devices with Android 6+ and support for a work profile) 
• Send these instructions to your users to help them migrate to Android Device Policy. 
  
  
• Basic management devices: 
• Find basic management devices by going to Admin console > Mobile devices and filtering for Type: Android and Management level: Basic.
• Instruct users of these devices to upgrade the Android OS to version 6.0 Marshmallow or later.
  
  
• End users: Affected users can visit our Help Center to learn how to transition devices from Google Apps Device Policy to Android Device Policy. 

Rollout pace

• Devices on the old agent will lose access during March 2023. 
• Android Device Policy is available now and all users should upgrade to avoid disruption.  

Availability

• This change impacts Google Workspace customers who use basic and advanced mobile management.

Resources

• Google Workspace Admin Help: Android device management agents 
• Workspace Updates Blog: New Android management client for devices registered after September 16, 2019

Quick launch summary

Earlier this year, we announced the ability for meeting hosts to mute everyone all at once in Google Meet on desktops/laptop devices. This change gives the host more control by helping them prevent or stop disruptions coming from unmuted users. 

Meeting hosts and co-hosts are the only users in a meeting who can use the “mute all” feature. Once all participants are muted, the hosts and co-hosts cannot unmute them. However, users will be able to unmute themselves as needed. Please note: Users joining meetings using Pexip devices will not be muted. This feature is rolling out now on iOS, with availability for Android coming in later in 2021. We’ll provide an update on the Workspace Updates Blog once that becomes available. 

Getting started 

• Admins: There is no admin control for this feature. 
• End users: This feature will be available by default to meeting hosts. Visit the Help Center to learn more about muting participants in Google Meet. 

Rollout pace 

• Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on September 22, 2021. 

Availability 

• Available to all Google Workspace customers, as well as G Suite Basic and Business customers 
• Also available to Google Workspace Individual customers and users with personal Google Accounts

Resources 

• Google Workspace Updates Blog: Add up to 25 co-hosts per meeting and expanded safety features for Google Meet 
• Google Help: Pin or mute Google Meet participants

New mobile device management capabilities have been released that allow administrators to:

- Remotely wipe all data from lost or stolen mobile devices.
- Lock idle devices after a period of inactivity.
- Require a device password on each phone.
- Set minimum lengths for more secure passwords.
- Require passwords to include letters, numbers and punctuation.

Editions included:
Premier and Education Editions

Languages included:
US English Only

How to access what's new:
- In the Google Apps Administrator Control Panel, go to 'Service Settings', then 'Mobile' to access the new options.
- Once your users start synching their devices with Google Apps, you can view, manage, or delete the device data remotely (remote wipe) from the user account page in the Control Panel.

For more information:
http://googleenterprise.blogspot.com/2010/02/google-apps-adds-enterprise-admin_03.html
http://www.google.com/support/a/bin/answer.py?hl=en&answer=138651

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A new version of the Google Apps Connector for Blackberry Enterprise Server has been released. This release contains improvements that resolve a recent issue that may lead to a crash in the BlackBerryMessageAgent.exe process and in turn, affect delivery to Blackberry devices. We are recommending all customers currently running 1.0 or 1.5 upgrade to the latest release 1.5.71.1550 which contains a fix to prevent this issue.

Editions included:
Premier and Education Editions

How to access what's new:
Download Page

For more information:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=154346

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Release 1.5 of the Google Apps Connector includes new features such as:
- Increased Capacity: Administrators can now run up to 500 users per Blackberry Enterprise Server.
- 64-bit Support: The Google Apps Connector now supports 64-bit Windows systems.
- Support for Blackberry Professional Software.
- Hosted Support: The Google Apps Connector now includes support for multiple companies on a single server.
- Enhanced Logging.

Editions included:
Premier and Education Editions

How to access what's new:
Download Page

For more information:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=154346

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Push mail is now supported on iPhone and Windows Mobile devices using Google Sync.

Editions included:
Standard, Premier, Education and Partner Editions

Languages included:
US English

How to access what's new:
Administrators first need to enable Google Sync in the administrator control panel under 'Mobile Settings'. If you're already using Google Sync for contacts and calendar, push mail is automatically enabled but you may need to switch it on on your device.

Click here to get the instructions on how to set up Google Sync on an iPhone.

Click here to get the instructions on how to set up Google Sync on a Windows Mobile device.

For more information:
http://googleenterprise.blogspot.com/2009/09/push-mail-for-iphone-and-windows-mobile.html

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The new version of Gmail for mobile includes:
– New offline functionality that allows you to start Gmail for mobile, compose new messages and read recently read messages when offline.
– The new "floaty bar" menu can be used to perform batch actions such as archiving multiple messages quickly.

Editions included:
Standard, Premier, Education and Partner Editions

Languages included:
US English

How to access what's new:
Visit http://www.google.com/m/a/example.com on your iPhone or Android-powered device. Be sure to replace 'example.com' with your organization's domain name. Continue by clicking the link for either Gmail or Calendar. If you have an Android device, click 'Update now' to enable Gears for offline access.

For more information:
http://gmailblog.blogspot.com/2009/04/new-mobile-gmail-experience-for-iphone.html

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The new version of Google Calendar for iPhone and Android allows users to edit Google Calendar events (change your attendance status, edit the details, and add or remove guests) from the browser.

Editions included:
Standard, Premier, Education, Team and Partner Editions

Languages included:
US English

How to access what's new:
Visit http://www.google.com/m/a/example.com on your iPhone or Android-powered device. Be sure to replace 'example.com' with your organization's domain name. Continue by clicking the link for Calendar.

For more information:
http://googlemobile.blogspot.com/2009/04/mobile-web-calendar-for-iphone-and.html

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The following new features are available in Google Spreadsheets:
– A mobile-friendly view with filtering, sorting and row-by-row editing
– The ability to define attributes of a cell and require that input meets those data validation rules
– A form summary page with information about completed responses

Editions included:
Standard, Premier, Education, Team and Partner Editions

Languages included:
All languages supported by Google Docs

How to access what's new:
To access or create a spreadsheet in list view from your mobile device, visit docs.google.com/a/example.com from your mobile browser, but remember to replace "example.com" in this address with your actual domain name.

To use data validation, select a cell from your spreadsheet, click 'Tools' from the menu bar and choose 'Data validation'. Enter your attributes and click 'Save'.

To view the form summary page, click 'Form' from the spreadsheet menu bar and choose 'Show summary'.

For more information:
http://googledocs.blogspot.com/2009/02/add-edit-sort-and-filter-improved.html

http://docs.google.com/support/bin/answer.py?answer=139705&hl=en


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Google Sync (beta) is now available, and allows two-way push sync of Google Calendar and Gmail contacts data to iPhone and Windows Mobile devices through ActiveSync. Two-way contacts sync is also available for devices that support SyncML.

Editions included:
Standard, Premier, Education, Team and Partner Editions

Languages included:
US English

How to access what's new:
Administrators must first enable Google Sync for their users. In the control panel, click 'Services settings' and choose 'Mobile'. Check the box for 'Enable Google Sync' and click 'Save changes'.

Users can then configure Google Sync for their mobile devices. The link below provides device-specific configuration instructions.

Note: Google Sync will replace all existing contacts and calendar information on your phone, so make sure to back up any important data before you get started.

For more information:
http://www.google.com/support/mobile/bin/answer.py?answer=139195

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BlackBerry users can now synchronize their BlackBerry's built-in address book with their Google Apps contacts. Two-way sync happens automatically over the air.

Editions impacted:
Standard, Premier, Education, Team and Partner Editions

Languages impacted:
US English

How to access what's new:
To use Google Sync or upgrade from the older version, visit m.google.com/sync from your BlackBerry browser.

For more information:
http://www.google.com/mobile/blackberry/sync.html

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Users of J2ME-supported and BlackBerry phones can now check email across multiple accounts (including both Gmail and Google Apps email accounts), compose messages without a signal, return to the inbox while mail sends in the background, undo recent actions, and work quickly with shortcut keys. The interface is also now available in 40 languages.

Editions impacted:
Standard, Premier, Education and Partner Editions

Languages impacted:
Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (UK), English (US), Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.

How to access what's new:
Go to m.google.com/mail in your mobile browser to download the new Gmail for mobile for your phone.

For more information:
http://googlemobile.blogspot.com/2008/10/introducing-gmail-for-mobile-20.html

Google Calendar users in the US can now add new events, invite attendees, and see daily and monthly views of their agendas from the iPhone. This release also includes speed improvements for the iPhone interface.

Editions impacted:
Standard, Premier, Education, Team and Partner Editions

Languages impacted:
US English

How to access what's new:
Visit http://www.google.com/m/a/example.com from your iPhone's browser, but remember to replace 'example.com' with your actual domain name. Then switch to the 'Calendar' tab.

For more information:
http://www.google.com/apps/intl/en/business/mobile.html#iphone

You can now access Google Talk from the iPhone to instant message with your contacts on the go.

Editions impacted:
Standard, Premier, Education, Team and Partner Editions

Languages impacted:
US English

How to access what's new:
From your iPhone's browser, visit http://talkgadget.google.com/a/example.com/talkgadget/m. Be sure to replace 'example.com' with your actual domain name.

For more information:
http://www.google.com/a/help/intl/en/users/mobile.html

If you have an iPhone (or an iPod Touch), Google Apps is now available with a streamlined mobile interface, where you can easily bookmark a single web address and seamlessly switch between applications.

Editions impacted:
Standard, Premier, Education, Team and Partner Editions

Languages impacted:
US English, UK English, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish, Swedish

How to access what's new:
Bookmark http://www.google.com/m/a/your-domain.com from your iPhone's browser. Be sure to replace 'your-domain.com' with your actual domain name.

For more information:
http://www.google.com/a/help/intl/en/users/mobile.html