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This announcement is part of Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the new Google Chat. 

What’s changing 

Building upon recently introduced features in Google Chat, such as smart compose and autocorrect, we’re excited to announce that smart replies are expanding from direct messages to group messages and spaces on Chat on web.

You can now utilize smart replies, powered by machine learning, to quickly respond when you're on the go, in a hurry or just want to take the tediousness away from typing messages in Chat. 
Expanding Smart replies everywhere you receive messages in Google Chat
Who’s impacted
End users 


Why you’d use it 
Now available in spaces and group conversations, smart replies help you respond to teammates quickly and move projects forward more efficiently. 


Additional details 
Smart reply uses sophisticated machine learning intelligence to recognize which messages most likely need responses and then proposes up to three different replies. 


Getting started 
  • Admins: There is no admin control for this feature. 
  • End users: 
    • Smart replies will appear automatically. Simply select one of three response options surfaced in a chat or customize your response before you click send. Please note, this feature is available in English, Spanish, French and Portuguese.
    • To t​urn off smart replies in Chat, navigate to the top right, click Settings > Under "Smart Reply," uncheck the box. 
    • Visit the Help Center to learn more about replying to a chat message. 

Rollout pace 
  • This feature is available now for all users. 
Availability 
  • Available to all Google Workspace customers and users with personal Google Accounts 
Resources 
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This announcement is part of Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the new Google Chat. 

What’s changing

Last year, we announced improvements to the Google Chat search experience on web and mobile that help you find more accurate and customized search suggestions and results. 

Now, when searching in Chat, machine learning models will use the search term(s), most recent Chat conversations in direct messages and spaces, and other factors to help you find more accurate and relevant Chat message results. 
Improved search results in Google Chat

Who’s impacted 
End users 


Additional details 
By default, search results will be sorted by relevance, but you have the option to change the result sorting to recency by clicking on the sort dropdown. 

If you unselect “Only conversations I’m in” at the top of the results page, you’ll see matching results from spaces that you’re not a part of, but have the option to join. For those spaces, you can preview and join them from the search results page itself. 


Getting started 
Rollout pace 
  • This feature is available now on web, Android and iOS. 

Availability 
  • Available to all Google Workspace customers 

Resources 
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This announcement is part of Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the new Google Chat. 

What’s changing

Earlier this year, we announced a modernized Google Chat based on Google’s Material Design 3 that included updates to the font, colors, layouts, panel sizing and more. Building upon this, we’re introducing message bubbles to enable users to more easily differentiate incoming versus outgoing messages in the Chat message stream. 

Currently, all messages in Chat are aligned the same regardless of the sender and displayed without any visual containers that separate messages into clear groups. With today’s update: 
  • Each incoming message will have an independent message bubble aligned to one side with a solid color background 
  • Each outgoing message will have an independent message bubble aligned to the other side with a different color background 
Differentiate messages better with additional modernizations in Google Chat
Getting started 
  • Admins and end users: No action required. You’ll automatically see these updates in your web and mobile experience over the next several weeks. 
Mobile - Each incoming message will have an independent message bubble aligned to one side with a solid color background Each outgoing message will have an independent message bubble aligned to the other side with a different color background

Rollout pace 
Web: 
Android: 
Availability 
  • Available to all Google Workspace customers and users with personal Google Accounts 
Resources 
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This announcement is part of Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the new Google Chat. 

What’s changing

In 2021, we launched smart canvas to drive the next era of collaboration in Google Workspace. Since then, we’ve added numerous smart chips to Google Docs and Sheets that enable you to preview and access rich, context-setting information and files within your documents and spreadsheets. Today, we’re excited to announce smart chips in Google Chat on web. 


When composing a message in Chat, typing “@” will now display a list of suggestions for files to include as smart chips. You can search files by typing the name of the file, and the results will be based on files you’ve used most recently. Once a file is selected, you can insert it directly into your message. 
Evolving collaboration in Google Chat with smart chips
Who’s impacted 
End users 


Why you’d use it 
Many people take a number of collaborative actions in Chat so they can get work done faster. For example, you may share project files in a direct message or space to gather quick feedback from stakeholders. 


This feature reduces friction for senders by eliminating the need to separately find files within Drive and then copy/paste them into a Chat message. Now, users can send files as smart chips so they are compact and readable in a message, without leaving Chat. 


Additional details 
An in-line preview of the file chip will be shown while composing the message, similar to when pasting the URL of the file into Chat. This can be removed by clicking on the dismiss button before sending the message or at any point when editing the message. 


Getting started 
  • Admins: There is no admin control for this feature. 
  • End users: In Google Chat on web, type “@” followed by a file name to search for a file and insert it directly into a message. Visit the Help Center to learn more about sending & sharing files in Google Chat. 
    • Note: Mobile users can receive and click on smart chips, but cannot insert them on the Chat mobile app at this time. 

Rollout pace 

Availability 
  • Available to all Google Workspace customers and users with personal Google Accounts 

Resources 
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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about latest security updates and the next wave of AI innovation in Workspace.


What’s changing
Launching in beta, you can now view and edit client-side encrypted Excel files with Google Sheets. Any changes made are saved in the original Excel format. We are making it easy for you to leverage Google Workspace with the tools and formats you already use while preserving confidentiality of your sensitive data with client-side encryption. 

In Google Sheets, navigate to File > Import.


Additional details
With this release:
  • You can only view and edit .xslx Excel file types. Additional Excel and tabular file types are not supported.
  • The maximum supported file size is 20MB.
  • Maximum number of cells that can be opened is 5 million.

As we continue to improve Office editing in encrypted Google Sheets, you may encounter incompatibilities for certain features. 

Some features are not displayed and/or editable, but will be preserved in the document and viewable in Microsoft Office.

Other features may be lost or altered in the latest version of the file when it is edited in Google Sheets. You will see a notification within the document if editing will cause any features to be lost or altered.

Getting started
Rollout pace
Availability
  • Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers

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This announcement is part of Google Cloud Next ‘23. Visit the Workspace Blog to learn more about latest security updates and the next wave of AI innovation in Workspace.
What’s changing

Beginning today, you’ll see a new independent security verification badge for select apps in the Google Workspace Marketplace. This badge indicates that the app was validated by an independent security assessor to meet the integration and security requirements, as outlined in Tier 3 of the Cloud Application Security Assessment. 



In the Marketplace, you can already see app information like information about app access to user data, who the developer is and their privacy policies, and more. Surfacing this additional app security information helps admins make an even more informed decision before installing or allowlisting apps for their users. 


Note that passing an independent security assessment is an annual requirement for apps in the Recommended for Workspace category and optional for all other Marketplace apps.  

Getting started

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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.

What’s changing
In addition to the recently introduced feature that helps users create with pre-designed branded templates in Google Slides, we’re giving you the ability to generate compelling visuals for presentations through the power of Duet AI for Google Workspace. 


By simply typing a few words in Help me visualize, you can easily create original images for your presentations. 


Whether you’re a creative agency developing early campaign concepts for a client or a consulting firm enhancing your annual planning proposal, this feature empowers everyone, regardless of artistic skill, to create unique, AI-generated images that help communicate ideas more impactfully, with less effort. 
Create original images from text within Google Slides


Who’s impacted 
End users 

Why it matters 
This feature exemplifies a dynamic new way of working that embeds the power of generative AI in Slides by enabling you to bring your creative vision to life with custom auto-generated images. 

Getting started 
  • Admins: This feature will be ON by default and there is no admin control for this feature. Visit the Help Center to learn more about Duet AI for Google Workspace Enterprise.
  • End users: 
    • To add an image, go to Insert > Image > Help me visualize or tap the Help me visualize icon in the toolbar > go to the sidebar> type in an image description (optionally select a style for your image) > click Create > then, you will see generated options > select the one you like and it will be added to your slide. 
    • Visit the Help Center to learn more about creating images with Duet AI in Google Slides. 
Rollout pace 
Availability 
Resources 
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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.

What’s changing

We’re introducing AI-powered writing features that help you quickly refine existing work or get you started with something new in Google Docs and Gmail using Duet AI for Google Workspace. 

On web and mobile, you can draft and reply to messages in Gmail. Upon selecting the Help me write button, you can choose between the following options: 
  • Write your draft: Use your own words to describe the message you’d like to draft. Help me write also understands the context from previous messages in an email thread to craft reply drafts that are relevant to the conversation. 
  • Formalize your draft: Change the tone of your draft to be more formal. 
  • Elaborate on your draft: Add further detail to your email message to build on the draft. 
  • Shorten your draft: Decrease the length of your email draft. 
  • I’m feeling Lucky: Introduce fun variations on tone and style for content you’ve drafted. 

Whether you’re setting up a meeting with a prospective client or reworking an intro email for a new team member, Help me write in Gmail saves you the time by eliminating the tedious task of writing emails and provides the right tone and style for any message occasion.
Duet AI in Gmail formalizing notes into a polished email.
Duet AI in Gmail formalizing notes into a polished email.

Using Help me write in Docs, simply type a few words describing a topic you’d like to write about and a draft will be instantly generated for you. You can see suggestions as needed and refine the generated content further with the following options: 
  • Tone: Change the tone of the content to be more casual or more formal. 
  • Summarize: Generate a summary for an entire document or a section. 
  • Bulletize: Use bullets to represent your text. 
  • Elaborate: Add further detail to build on the generated text. 
  • Shorten: Make your content more concise by decreasing its length. 
  • Retry: Receive a different generated draft based on your description. 
  • Custom: Provide your own instruction to refine the generated content. 
Whether you’re a recruiter drafting a customized job description or an account executive drafting a sales pitch, Help me write saves you the time and effort of writing the first version of a document by enabling you to focus on bringing your ideas to life instead of conquering a blank page. 
Duet AI in Docs helping to write a job description.
Duet AI in Docs helping to write a job description.


We’re also combining the power of smart canvas with Help me write by weaving smart chips, variables, and building blocks into generated content. This combination will help if you need to include information like status or add variables for details you’d want to customize like your teammate’s names, job titles and more. By providing you with structured data and shortcuts to take action when creating comprehensive plans or messages, this update will help you go from concept to completion much faster without ever leaving your document. 


Who’s impacted 
End users 


Getting started 
Rollout pace 
Availability 

Resources 
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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.

What’s changing
Google Docs offers several existing capabilities to help you write faster and with more confidence, such as grammar suggestions, smart compose, and smart reply. Today, we’re introducing the next generation of writing suggestions, powered by AI: Proofread.


In addition to spelling and grammar, Proofread will provide a list of suggestions you can review and accept, including:
  • Conciseness: Suggestions for making your writing more concise 
  • Active voice: Suggestions for making your writing more clear to readers
  • Wording: Suggestions for making words sound more dynamic or formal in context
  • Sentence Split: Suggestions for splitting up complex sentences to make your writing easier to read


Who’s impacted
End users


Why you’d use it
Proofread is our latest innovation that helps you more easily and quickly compose high-quality content in Google Docs. It can help improve conciseness and make your documents clearer and easier to read.  These suggestions are non-intrusive and won’t clutter your document as you compose and collaborate — you can easily review all suggestions directly from the Proofread sidebar whenever you’re ready and decide which suggestions are most appropriate for you to accept. Plus, you can customize the types of suggestions you’ll see via the filter option, helping ensure we’re giving you the most relevant suggestions.


Additional details
If you’re currently participating in alpha testing for Proofread, you’ll need to purchase the Duet AI for Workspace Enterprise add-on to continue using this feature. If not, you will no longer be able to access the feature beginning on August 29, 2023.


Getting started
  • Admins: There is no admin control for this feature. This feature is exclusive to Google Workspace customers with the Duet AI for Workspace Enterprise add-on. Use this link to get started with a trial for Duet AI.
  • End users: 
    • This feature will be ON by default and can be turned off in Docs by going to Tools > Proofread. Visit the Help Center to learn more about using Proofread in Docs.
    • You can open the Proofread sidebar by selecting this icon:


    • There will be a bluedot alongside this icon when there are writing suggestions for your document: 

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[Update]: As of February 2024, Duet AI for Google Workspace is now Gemini for Google Workspace. Visit the Workspace Blog or this recent announcement on the Workspace Updates Blog for more information.

This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.


What’s changing
As part of the Duet AI for Workspace Enterprise add-on, we’re expanding the number of languages available for the translated captions feature.


If you have Duet AI for Google Workspace, you can now translate English and non-English speech to and from the following languages:
  • Chinese (Mandarin, Traditional)
  • Hindi (India)
  • Thai
  • Italian
  • Russian

This adds to the existing list of languages: French, German, Spanish, Portuguese, Japanese, Swedish, Chinese (Simplified), Vietnamese, Dutch, Turkish, Indonesian.


Additionally, you can translate non-English speech to and from the following languages:
  • Chinese (Simplified)
  • French
  • German
  • Spanish
  • Portuguese

Getting started
  • Admins: There are no admin controls for these features. See here for more information on the Duet AI for Workspace Enterprise add-on.

  • End users: These features are available by default. Visit the Help Center to learn more about translated captions in Google Meet.

  • Meeting participants: You can use live translated captions if you’re using an eligible Google Workspace edition or the meeting is organized by a user with an eligible Google Workspace edition. 

Rollout pace

Availability

  • This feature is available as part of the Duet AI for Google Workspace Enterprise add-on.
  • Note: Translated captions in Google Meet will be available exclusively to Duet AI for Google Workspace Enterprise add-on users at a future date. We will provide a minimum of 6 months notice to existing Google Workspace customers before this change takes place.



Resources

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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. 

What’s changing 
If your organization uses a mixture of messaging tools, you can now use Mio to enable messaging interoperability between Google Chat and other platforms such as Slack and Teams. This is available now in beta, with general availability expected in early 2024. 




Who’s impacted 
Admins 


Why it matters 
We know that communication and collaboration happens over multiple channels and tools. This can cause missed messages, silos of communication, and a frustrating experience monitoring multiple chat tools. 


That’s why we’re partnering with Mio, a leading provider of collaborative interoperability solutions helping customers enhance their productivity by streamlining communication across multiple channels. You can leverage Mio to create a seamless experience between Chat and the various tools you need to get your work done. 

Getting started 


Availability 
Note: In order to leverage Mio’s interoperability capabilities, Mio licenses are required. 
  • Beta Availability: To request beta access, reach out to your account rep or submit this form to contact Mio. 
  • General Availability: Available to Google Workspace Business Starter, Business Standard, Business Plus, Essentials Starter, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Frontline Starter, Frontline Standard, and Nonprofits customers 

Resources 
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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.
 
What’s changing
There are a variety of ways to change your background in Google Meet today, including immersive backgrounds, seasonal backgrounds, and more. Beginning today, you can now use the power of Duet AI to generate completely unique and bespoke meeting backgrounds.

Create your custom background from the Meet greenroom




Who’s impacted
Admins and end users



Why you’d use it
In addition to protecting your privacy during video calls, you can generate a background that enhances the meeting itself. For example, you can create a background specific to your clients and the industry they work with, helping to deepen the connection through visual reinforcement. You can create backgrounds that set the tone for kicking off an important project, or one befitting of celebrating a company or colleague milestone.

Getting started
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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.


What’s changing
Google Meet already offers a variety of tools to help you appear your best during meetings, including automatic framing and lighting adjustments. Today, we’re taking these enhancements a step further by introducing studio look in Google Meet, powered by Duet AI. Studio look enhances the quality of your portrait by reducing noise and increasing sharpness, bringing you into focus more clearly.


In the hybrid work world, our video feeds can be hindered by low light or lower quality webcams. Studio look helps ensure you’re coming across crisp and in focus, helping strengthen human connections in a hybrid work world.

Getting started
  • Admins: There is no admin control for this feature.
  • End users: This feature will be available by default. You can turn studio look on before a call or during a call from the three-dot settings menu. Visit the Help Center to learn more about improving your video experience with studio look.

Rollout pace 

Availability 


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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.

What’s changing

Through Duet AI for Google Workspace, you can now use Google Sheets to quickly get started organizing your data in a straightforward, highly-visual manner. By simply describing what you want to accomplish using Help me organize, Sheets will generate a plan, tracker, budget, schedule, and more in the form of a template with sample text and smart chips that are easily editable. Once inserted into the grid, you can make the template your own by assigning owners, updating statuses, and bringing in relevant information such as location or time. 


Whether you’re a travel agent planning a trip for a company retreat or a team lead establishing onboarding plans for new hires, Help me organize gives you a running start for creating highly-organized plans, trackers, timelines and more. 
Turn ideas into action using Google Sheets
Who’s impacted 
End users 


Why it’s important 
Through the power of Duet AI for Google Workspace, you can now get started organizing information faster than ever before in Google Sheets. 


Additional details 
Help me organize makes template tables with sample data, and does not have access to the data within your spreadsheet or elsewhere. 


Getting started 
  • Admins: This feature will be ON by default and there is no admin control for this feature. Visit the Help Center to learn more about Duet AI for Google Workspace Enterprise.
  • End users: 
    • To use the Help me organize feature, write a description of what you need in the sidebar > click Create > View the generated table preview. 
      • Note: You must write a minimum of 2 characters in the sidebar. The maximum number of characters is 150. 
    • The Help me organize sidebar is surfaced for any empty tab (new or existing Sheets files). 
    • You can re-open Help me organize from the insert menu or the toolbar via a new icon. You can also re-trigger the sidebar when adding a new tab. 
    • Visit the Help Center to learn more about organizing with Duet AI in Google Sheets. 
Rollout pace 
Availability 
Resources 
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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. 


What’s changing 
If you’re a Google Workspace admin, you can now track the carbon footprint and gross emissions of using Google Workspace. This means you can track the emissions impact of tools such as Google Meet, Gmail, Google Docs, and more.




Who’s impacted
Admins


Why it matters 
We’ve heard from our customers that it would be helpful to understand their organization’s carbon emissions from Google Workspace product usage. For many of our customers, sustainability has become an increasingly important factor for IT-related decision making and resource allocation. 


We’re making this information easily accessible to our customers in the Admin console. Using the Carbon Footprint reporting tool, you can:
  • View aggregated emission data for your organization over time, broken down by service. You’ll be able to sort this information, month over month as well. 
  • You can break down emission data by service, such as Gmail or Drive .

Additional details
At Google, we continue to make product and operational improvements to reduce environmental impact. Our goal is to run on carbon-free energy, 24/7, at all of our data centers and cloud regions by 2030. Plus, we’re sharing technology, methods, and funding to enable organizations around the world to transition to more carbon-free and sustainable systems — see here for more information about our sustainability commitments.


Google uses the Greenhouse Gas Protocol, the global standard for carbon accounting to generate the Carbon footprint reports. We recommend that admins familiarize themselves with the GHG terminology — you can find more information in our Help Center or the video below.


Getting started
  • Admins: You can find your Carbon Footprint report in the Admin console under Reporting > Carbon footprint. Visit the Help Center to learn more about the Workspace Carbon Footprint.


Rollout pace

Availability

Resources

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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.

What’s changing
From the beginning, Google Workspace was built to allow you to collaborate in real time with other people. And with the launch of Duet AI, we’re making it possible to collaborate just as easily with AI. Duet AI is a powerful collaborator that can act as a coach, thought partner, source of inspiration, and productivity booster — all while ensuring every user and organization has control over their data.


Beginning today, Duet AI for Workspace Enterprise is now generally available. You can preview the power of Duet AI with a no-cost trial.


Who’s impacted
Admins


Why it’s important
Duet AI for Google Workspace Enterprise enables organizations to create, connect, and collaborate like never before.

You can use Duet AI to:
  • Help you write and refine emails in Gmail - even on the go from your mobile device
  • Help you write, refine, and proofread content in Google Docs
  • Generate original images for your presentations directly in Google Slides
  • Create plans for projects in Google Sheets with just a simple prompt
  • Look your best in Google Meet with studio look 
  • Generate  background images in Google Meet
  • Use translated captions in Google Meet

In the coming months, we’ll be introducing more features for Duet AI such as studio lighting and sound for Meet, Enhanced Smart Fill for Google Sheets and more. We’ll share more details here on the Workspace Updates blog as those features become available.

Getting started

Availability
The Duet AI for Google Workspace Enterprise add-on is available for purchase with the following Google Workspace editions:
  • Business Standard and Business Plus, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard and Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, Education Fundamentals, Frontline Starter and Frontline Standard
Note: Duet AI features are only available for users over the age of 18.


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