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What’s changing 
As part of our commitment to user safety, Google Workspace will no longer support the sign-in method for third-party apps or devices that require users to share their Google username and password. This antiquated sign-in method, known as Less Secure Apps (LSAs), puts users at an additional risk since it requires sharing Google Account credentials with third-party apps and devices that can make it easier for bad actors to gain unauthorized access to your account. 


Instead, you’ll need to use the option to Sign-In with Google, which is a safer and more secure way to sync your email to other apps. Sign-in with Google leverages industry standard and more secure OAuth method of authentication already used by the vast majority of third-party apps and devices. 


We previously announced this change in 2019, and are now ready to share an updated timeline regarding this change:


Access to Less Secure Apps (LSA) will be turned off in two stages: 
  1. Beginning June 15, 2024:
    • The LSA settings will be removed from the Admin console and can no longer be changed. Enabled users can connect during this time, but disabled users will no longer be able to access LSAs. This includes all third-party apps that require password-only access to Gmail, Google Calendar, Contacts via protocols such as CalDAV, CardDAV, IMAP, SMTP, and POP. 

    • The IMAP enable/disable settings will be removed from users’ Gmail settings.

    • If you’ve been using LSAs prior to this date, you can continue using them until September 30, 2024.

  2. Beginning September 30, 2024:

As part of this change, Google Sync will also be sunsetted: 
  • Beginning June 15, 2024: New users will not be able to connect to Google Workspace via Google Sync.
  • September 30, 2024: Existing Google Sync users will not be able to connect to Google Workspace. Here is how you can transition your organization off Google Sync. To find Google Sync usage in your organization, please go to the Admin Console, navigate to Devices > Mobile & Endpoints > Devices, and filter by Type: Google Sync.


See below for more specific guidance for admins, end users, and developers regarding this change.


Who’s impacted
Admins and end users


Getting Started
Admins
Preparing your end users
In order for your end users to continue using these types of apps with their Google Workspace accounts, they must switch to a more secure type of access called OAuth. You’ll receive more information via email with affected users in your organization in the coming months. We recommend that you share the user instructions (included below) to help them make the necessary changes. 


Mobile Device Management (MDM) Impact
If your organization uses a mobile device management (MDM) provider to configure IMAP, CalDAV CardDAV, POP or Exchange ActiveSync (Google Sync) profiles, these services will be phased out according to the timeline below:
 

June 15, 2024

MDM push of password based IMAP, CalDAV, CardDAV, STMP, POP and Exchange ActiveSync (Google Sync) will no longer work for customers who try to connect to an LSA for the first time.

If you use Google Endpoint Management, you will not be able to turn on "Custom Push Configuration" settings for CalDAV and CardDAV.

September 30, 2024

MDM push of password based IMAP, CalDAV, CardDAV, SMTP and POP will no longer work for existing users. Admins will need to push a Google Account using their MDM provider, which will re-add their Google accounts to iOS devices using OAuth. 


MDM push of password based Exchange ActiveSync (Google Sync)  will no longer work for existing users. Admins will need to push a Google Account using their MDM provider, which will re-add their Google accounts to iOS devices using OAuth.


If you use Google Endpoint Management, “Custom push configuration-CalDAV” and “Customer push configuration-CardDAV” (more details about the settings here) will stop being effective. 



Scanners and other devices
If you have scanners or other devices using simple mail transfer protocol (SMTP) or LSAs to send emails, you’ll need to either: configure them to use OAuth, use an alternative method, or configure an App Password for use with the device. 


End users
If you are using an app that accesses your Google Account with only a username and password, take one of the following actions to continue to access your email, calendar, or contacts. If you do not take one of the following actions by September 30, 2024, you will begin receiving an error message that your username-password combination is incorrect and you will not be able to log in. 


Email Applications

Outlook 2016 or Earlier

Move to Microsoft 365 (formerly known as Office 365, a web-based version of Outlook) or Outlook for Windows or Mac, both of which support OAuth access.

Alternatively you can use Google Workspace Sync for Microsoft Outlook. 

Thunderbird or another email client

Re-add your Google Account and configure it to use IMAP with OAuth.

The mail app on iOS or MacOS, or Outlook for Mac and use only a password to login

You’ll need to remove and re-add your account. When you add it back, select “Sign in with Google” to automatically use OAuth.

MacOS:

iOS:




Calendar Applications
  • If you use an app that uses password based CalDAV to give access to your calendar, switch to a method that supports OAuth. We recommend the Google Calendar app [Web/iOS/Android] as the most secure app to use with your Google Workspace account.
  • If your Google Workspace account is linked to the calendar app in iOS or MacOS and uses only a password to login, you’ll need to remove and re-add your account to your device. When you add it back, select “sign in with Google” to automatically use OAuth. Read more.


Contacts Applications
  • If your Google Workspace account is syncing contacts to iOS or MacOS via CardDAV and uses only a password to login, you’ll need to remove your account. When you add it back, select “sign in with Google” to automatically use OAuth. Read More.

  • If your Google Workspace account is syncing contacts to any other platform or app via CardDAV and uses only a password to login, switch to a method that supports OAuth.


All Other Applications
If the app you are using does not support OAuth, you will need to switch to an app that offers OAuth or create an app password to access these apps.



Developers
To maintain compatibility with Google Workspace accounts, update your app to use OAuth 2.0 as a connection method. To get started, follow our developer guide on using OAuth 2.0 to access Google APIs. You can also refer to our guide on OAuth 2.0 for mobile & desktop apps. 


Users with personal Google accounts: In the coming weeks we will be removing the IMAP enable/disable toggle from your Gmail settings. IMAP access is always enabled over OAuth and your current connections will not be impacted. No action is required of users. 

Availability
  • This change impacts all Google Workspace customers.

Resources

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What’s changing 
We’re expanding client-side encryption in Gmail to Android and iOS devices, so you can read and write encrypted messages directly from your device. This allows your users to work with your most sensitive data from anywhere on their mobile devices while adhering to compliance and regulatory requirements. The Gmail mobile apps support encrypted mail natively, so users don't need to download multiple apps, or navigate to an external portal, to access their encrypted messages. 


While Workspace encrypts data at rest and in transit by using secure-by-design cryptographic libraries, client-side encryption ensures that you have sole control over encryption keys and access to your data. Client-side encryption ensures sensitive data in the email body and attachments are indecipherable to Google servers — you retain control over encryption keys and the identity service to access those keys. For more information, check out our original announcement and the Workspace blog.


Getting started
  • Admins: Admin will need to enable the Android and iOS clients in the CSE admin interface in order for users to have access. This can be done in the Admin Console by going to Security > Access and data control > Client-side encryption > Identity provider configuration. 
  • End users: To add client-side encryption to any message, click the lock icon and select additional encryption, and compose your message and add attachments as normal. Visit the Help Center to learn more about using client-side encryption for Gmail.



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5 New updates 

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Expanding autocorrect to Google Chat on web 
Google Chat on web will now automatically correct misspelled words, making it easier to send messages without typos. Similar to functionality in Gmail and Google Docs, the corrected words are shown with a gray underline so you know when the auto-correction has occurred. | This feature is rolling out now to all English users.
Expanding autocorrect to Google Chat on web

Expanding streamlined file organization across Google Workspace 
Earlier this year, we introduced streamlined file organization with the new Google Drive location picker. As a follow up, we're expanding this updated visual experience to Google Docs, Sheets, Slides, Drawings, Sites and Gmail. Users will now have access to helpful suggestions when moving files, adding shortcuts to files, or creating copies of files. | Rolling out now to Rapid Release and Scheduled Release domains at an extended pace (potentially longer than 15 days for feature visibility). | Learn more about how to use Google Drive. 

Updated zoom in/out capabilities across Google Docs, Slides and Drawings
We’re introducing new zoom keyboard shortcuts in Google Docs and Slides on web to help you zoom in, zoom out, or scale to 100%. Additionally, you can now smoothly zoom in or out in Slides using the trackpad or mouse wheel with a modifier key (cmd/ctrl), making it easier to control your view of Slides. | Learn more about keyboard shortcuts for Docs and Slides. 

Expanded language support for captions in Google Meet 
Captions in Google Meet allow you to view captions as everyone speaks during a meeting. Over the course of the next several weeks, you’ll be able to use captions in more languages: 

Arabic (Arab Emirates) (Beta)

Arabic (Egypt) (Beta)

Arabic (Levant) (Beta)

Arabic (Maghrebi) (Beta)

Bengali (Bangladesh) (Beta)

Bulgarian (Bulgaria) (Beta)

Chinese (Simplified) (Beta)

Chinese, Mandarin (Traditional) (Beta)

English (UK) (Beta)

Gujarati (India) (Beta)

Hindi (Beta)

isiXhosa (South Africa) (Beta)

Kannada (India) (Beta)

Khmer (Cambodia) (Beta)

Kinyarwanda (Rwanda) (Beta)

Malayalam (India) (Beta)

Marathi (India) (Beta)

Northern Sotho (South Africa) (Beta)

Sesotho (South Africa) (Beta)

Swati (South Africa) (Beta)

Swedish (Sweden) (Beta)

Tshivenda (South Africa) (Beta)

Tswana (South Africa) (Beta)

Xitsonga (South Africa) (Beta)

Available now to all Google Workspace customers. | Visit the Help Center to learn more about using captions in Google Meet.

Dynamic groups now supports negation queries 
You can now create or edit dynamic groups to use negation in membership queries. For example, you can opt to create a dynamic group that excludes all users from a particular sub organization or specific job title. There are a few limitations, however — any query using the “exists” macro and using the AND (&) operator or queries where the NOT operator is used inside of the “exists” macro will not be supported. | Rolling out to Rapid Release and Scheduled Release domains at gradual pace (up to 15 days for feature visibility) starting September 11, 2023. | Available to Google Workspace Frontline Standard, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Standard, Education Plus and Cloud Identity Premium customers only. | Visit the Help Center to learn more about creating membership queries for dynamic groups and our Developer documentation for more information about formulating and testing a membership query. 
Dynamic groups now supports negation queries

Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Expanding branding and customization capabilities to Google Sites 
You can now easily and quickly create with high-quality, pre-designed themes for Google Sites. | Available to Business Plus, Enterprise Standard, Enterprise Plus, Education Plus only. | Learn more about changing how your Google Site looks. 

Introducing a new ultra-low latency viewer experience for in-domain live streaming in Google Meet 
We are introducing a new ultra-low latency viewing experience for video meetings that are streamed within an organization. The new experience will be available to the first ten thousand viewers — all additional viewers will have the existing experience. | Learn more about in-domain live streaming in Google Meet. 

More Google Meet features for Google Workspace Individual users 
If you’re a Google Workspace Individual user, you can now take advantage of several new Meet features and enhancements. We hope these updates make it easier for you to connect and collaborate with your customers and stakeholders, continuing to drive your business forward. | Learn more about features for Google Workspace Individual users. 

Lock files more easily in Google Drive 
We’re adding the option to lock Drive files by right-clicking the file, selecting “File information”, and clicking “Lock”. Locking a file makes sure reviewers can’t change a file. Edits, comments and suggestions can't be added to locked documents. | Learn more about locking files in Drive.

Increased row limits in Connected Sheets for BigQuery 
We’re increasing the maximum number of rows of results returned from BigQuery for pivot tables and for data extracts. Pivot tables have been expanded to 50,000 rows (previously 30,000) and data extracts have been expanded to 50,000 rows (previously 25,000). | Learn more about Connected Sheets for BigQuery.


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This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. This feature is exclusive to the Duet AI for Google Workspace Enterprise add-on.

What’s changing

We’re introducing AI-powered writing features that help you quickly refine existing work or get you started with something new in Google Docs and Gmail using Duet AI for Google Workspace. 

On web and mobile, you can draft and reply to messages in Gmail. Upon selecting the Help me write button, you can choose between the following options: 
  • Write your draft: Use your own words to describe the message you’d like to draft. Help me write also understands the context from previous messages in an email thread to craft reply drafts that are relevant to the conversation. 
  • Formalize your draft: Change the tone of your draft to be more formal. 
  • Elaborate on your draft: Add further detail to your email message to build on the draft. 
  • Shorten your draft: Decrease the length of your email draft. 
  • I’m feeling Lucky: Introduce fun variations on tone and style for content you’ve drafted. 

Whether you’re setting up a meeting with a prospective client or reworking an intro email for a new team member, Help me write in Gmail saves you the time by eliminating the tedious task of writing emails and provides the right tone and style for any message occasion.
Duet AI in Gmail formalizing notes into a polished email.
Duet AI in Gmail formalizing notes into a polished email.

Using Help me write in Docs, simply type a few words describing a topic you’d like to write about and a draft will be instantly generated for you. You can see suggestions as needed and refine the generated content further with the following options: 
  • Tone: Change the tone of the content to be more casual or more formal. 
  • Summarize: Generate a summary for an entire document or a section. 
  • Bulletize: Use bullets to represent your text. 
  • Elaborate: Add further detail to build on the generated text. 
  • Shorten: Make your content more concise by decreasing its length. 
  • Retry: Receive a different generated draft based on your description. 
  • Custom: Provide your own instruction to refine the generated content. 
Whether you’re a recruiter drafting a customized job description or an account executive drafting a sales pitch, Help me write saves you the time and effort of writing the first version of a document by enabling you to focus on bringing your ideas to life instead of conquering a blank page. 
Duet AI in Docs helping to write a job description.
Duet AI in Docs helping to write a job description.


We’re also combining the power of smart canvas with Help me write by weaving smart chips, variables, and building blocks into generated content. This combination will help if you need to include information like status or add variables for details you’d want to customize like your teammate’s names, job titles and more. By providing you with structured data and shortcuts to take action when creating comprehensive plans or messages, this update will help you go from concept to completion much faster without ever leaving your document. 


Who’s impacted 
End users 


Getting started 
Rollout pace 
Availability 

Resources 
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Update

[September 28, 2023] Rollout has resumed. 
[September 8, 2023] We have paused rollout for this feature while we evaluate performance and quality. We will provide an update once rollout resumes.

What’s changing

Last year, we introduced stronger safeguards around sensitive actions taken in your Google Workspace accounts. We’re extending these protections to sensitive actions taken in Gmail, specifically actions related to: 
  • Filters: creating a new filter, editing an existing filter, or importing filters. 
  • Forwarding: Adding a new forwarding address from the Forwarding and POP/IMAP settings. 
  • IMAP access: Enabling the IMAP access status from the settings. (Workspace admins control whether this setting is visible to end users or not) 

When these actions are taken, Google will evaluate the session attempting the action, and if it’s deemed risky, it will be challenged with a “Verify it’s you” prompt. Through a second and trusted factor, such as a 2-step verification code, users can confirm the validity of the action. If a verification challenge is failed or not completed, users are sent a “Critical security alert” notification on trusted devices.

If a risky action is taken, you'll be prompted with a "Verify it's you" challenge.



Additional details
Note that this feature only supports users that use Google as their identity provider and actions taken within Google products. SAML users are not supported at this time. See below for more information.

Getting started
Rollout pace

Availability
  • Available to all Google Workspace customers and users with personal Google Accounts 
Resources
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Update

[October 12, 2023] Rollout is complete.

[October 2, 2023] Rollout has resumed.

[September 20, 2023] We have paused rollout for this feature on Android and iOS while we evaluate performance and quality. We will provide an update once rollout resumes.

What’s changing

For years, our users have conveniently translated emails in Gmail on the web to over 100 languages. Starting today, we’re excited to announce a native translation integration within the Gmail mobile app that will enable you to seamlessly communicate in a wide range of languages. 

To translate messages on mobile, simply select “Translate” on the dismissible banner and choose your preferred language. 
Adding Gmail translation to mobile devices
Who’s impacted 
End users 


Why it matters 
This highly requested feature will help users read and understand a conversation in any language. 


Additional details 
A new dismissible banner appears when the content language of a message is different from the “Google.com Mail display language” in your account settings. You can also choose to have Gmail always translate or never translate specific languages. 

Getting started 
  • Admins: There is no admin control for this feature. 
  • End users: 
    • To translate a message, click the “Translate” option at the top of your email. 
    • If you dismiss the translation option, the option will appear again the next time the content language of an email doesn't match the set “Google.com Mail display language”. 
    • You can also turn off this setting, which never shows the banner again for a specific language, by accepting the prompt (“Don’t translate [language] again”) that appears when you dismiss the banner, or by selecting "Don't translate [language] again" from the translation settings menu. 
    • If a user has explicitly opt-ed out of translation (as stated above) or the system did not detect another language, you can manually translate a message through the three dot menu. 
    • Visit the Help Center to learn more about translating Gmail messages. 

Rollout pace 
Android: 
iOS: 

Availability 
  • Available to all Google Workspace customers and users with personal Google Accounts 

Resources 
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5 New updates 
Unless otherwise indicated, the features below are fully launched or in the process of rolling out (rollouts should take no more than 15 business days to complete), launching to both Rapid and Scheduled Release at the same time (if not, each stage of rollout should take no more than 15 business days to complete), and available to all Google Workspace and G Suite customers. 


Improved media viewing on Android devices in Google Chat 
We’re introducing a new media viewer in Google Chat on Android devices that significantly improves the media browsing experience. Now, media thumbnails open faster in full screen, repeat playback is quicker, and you can swipe between all of the media in the conversation. We've also added a shared media option that allows users to quickly browse through all media shared in a Chat conversation, which is accessible from the conversation as well as from the full-screen view of every media item. | Learn more about sending & sharing files in Google Chat messages.




Extending long running queries within Connected Sheets
Currently, we timeout any queries that take longer than 5 minutes for Connected Sheets. This week, we extended the timeout time from 5 minutes to 10 minutes for BigQuery and Looker. This means Connected Sheets users will be able to analyze data from queries that scan even larger data sets in Sheets.  


Filter by measures and value in a pivot table with Connected Sheets for Looker
Previously, Connected Sheets users could filter by dimensions in pivot tables, but not measures. Now, Looker users are able to filter by measures in a pivot table, which allows for even more targeted analysis on Connected Sheets. Additionally, Looker users will be able to filter by value in a pivot table on Connected Sheets. | Learn more about measure types on Looker and creating & using pivot tables. 


Add emojis in Google Sheets
Emojis are a great way for people to express themselves across Google Workspace. We’re excited to announce that you can now insert emojis into a Google Sheet by:
  • Typing “@” > “Emoji” > select the desired emoji
  • Going to “Insert” > “Emoji” > select the desired emoji



Scale meetings to 1,000 attendees, with 500 attendees being viewers, now available for Google Workspace Education Plus
In June 2023, we announced viewer mode for Google Meet. For certain Google Workspace editions, viewer mode can be used to scale their meetings to 1,000 attendees, with 500 attendees being viewers. We’re now expanding this functionality to Google Workspace Education Plus customers. | Learn more about scaling meetings with viewer mode.


Previous announcements
The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Add hyperlinks to text in Google Chat
You can now hyperlink text on web and Android when composing or editing a message in Google Chat. This update also includes the ability to copy over hyperlinks from other places like Gmail, Docs, Sheets and Slides. | Available to all Google Workspace customers and users with personal Google Accounts. | Learn more about adding hyperlinks to text in Chat.


Paid appointment bookings now available in Google Calendar
To improve upon the current capabilities of appointment scheduling, the Google Calendar feature that allows users to share their availability via a booking page, we're now integrating paid appointment bookings into Google Calendar. | Available to Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, Nonprofits and Workspace Individual only. | Learn more about paid appointment bookings in Google Calendar.


Negotiate time directly in Gmail to schedule meetings faster
We’re adding a feature into Gmail that helps you find convenient 1:1 meeting times with others much quicker. This is especially useful when scheduling time with customers, partners or people in your organization whose Google Calendars are not visible to you. | Learn more about scheduling meetings in Gmail.


Completed rollouts
The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains:
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What’s changing 
We’re adding a feature into Gmail that helps you find convenient 1:1 meeting times with others much quicker. This is especially useful when scheduling time with customers, partners or people in your organization whose Google Calendars are not visible to you. 
Negotiate time directly in Gmail to schedule meetings faster

While composing an email, you will see a new Calendar icon with all Calendar-related actions consolidated and easily discoverable. You can: 
  • Offer times you’re free: This option opens up your calendar on the right. You can select and insert proposed meeting times directly from your calendar into the email without leaving Gmail. The recipient of the email can then review the proposed times and select one directly from the email to automatically get an email with a calendar invite. 
  • Create an event: This is a quick way to schedule a meeting and share the event information back in the email. Starting the flow opens up a calendar event creation on the right with the recipients and title pre-filled from the email. An event summary will automatically be inserted into the email body for easy sharing. Previously, this feature was available in the three dot menu on top of the email conversation view. 
    Offer times you’re free or create an event
Who’s impacted 
End users 

Why you’d use it 
This feature makes scheduling much easier by reducing the back-and-forth in lengthy email threads when negotiating or scheduling meeting times. 

Additional details 
  • Offer times you’re free: Time suggestions can only be made for your primary calendar at this time and only work for 1:1 meetings. If multiple people are included in the recipient list, only the first person to book an appointment will be added to the event automatically. 
  • Create an event: If you are creating events from Gmail, you can create them on any of the primary or secondary calendars you have manage access to. 
Getting started 
  • Admins: There is no admin control for these features. 
  • End users: These features will be ON by default. 
    • To add proposed meeting times in an email, start composing or replying to an email > click “Set up a time to meet” in the menu bar > “Offer times you’re free” > follow the instructions in the right side panel to add times you’re available and other meeting details. 
    • To accept a meeting time, simply click on a time in the email and confirm your name and email. 
    • To create a new event, start composing or replying to an email > click “Setup a time to meet” in the menu bar > “Create an event” and follow the instructions in the right side panel. 
    • Visit the Help Center to learn more about scheduling events in Gmail. 
Rollout pace 

Availability 
  • Available to all Google Workspace customers and users with personal Google Accounts 
Resources 
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What’s changing 
We’re introducing two new features for client-side encryption in Gmail which will help you quickly identify ineligible recipients and any attachments that may be blocked: 


When you’re composing a Gmail message using client-side encryption, any recipient who is not able to receive encrypted messages will be denoted with a red chip. The email will not be able to be sent until those recipients are removed. 


Email recipients who cannot receive encrypted messages will be highlighted in red.







Gmail blocks attachments that may spread viruses, like messages that include executable files or scripts. If you receive a client-side encrypted message in Gmail, we’ll automatically check if any attachments are blocked file types. If there are blocked file types, you’ll see a warning banner and you won’t be able to download the file. 

You'll see a warning banner if you receive an email with a blocked attachment type





For more information on client-side encryption in Gmail, check out the Workspace blog and our original announcement. 

Getting started 
  • Admins: Visit the Help Center to learn more about setting up client-side encryption for your organization. 
  • End users: 
    • If enabled by your Workspace admin, to add client-side encryption to any message, click the lock icon and select additional encryption, and compose your message and add attachments as normal. 
    • If you include a recipient in the “To” or “CC” fields who cannot receive an encrypted message, their email address will appear as a red chip. 
    • Visit the Help Center to learn more about Gmail Client-side encryption and blocked file types in Gmail. 

Rollout pace 

Availability 
  • Available to Google Workspace Enterprise Plus, Education Plus, and Education Standard customers 

Resources 
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What’s changing
Last year, we made it easier to send individual emails to many recipients with the launch of multi-send in Gmail, and introduced the ability to personalize multi-send emails with mail merge tags like @firstname and @lastname. 

Today, we’re excited to announce that mail merge will support Google Sheets in the web version of Gmail. This integration will allow you to link a Sheet with up to 1,500 recipients and use any data column from your Sheet as a mail merge tag. 
Google Sheets now integrated with mail merge in Gmail
Who’s impacted 
End users 

Why it’s important 
With mail merge you can send more personalized and engaging emails to large audiences from web Gmail. 

Additional details 
With this update, mail merge will fully replace multi-send. We’re also moving the icon for mail merge from the main compose toolbar at the bottom of your email draft to the top-right corner of your compose window. You can still use mail merge without linking a Sheet, using the built-in merge tags: @firstname, @lastname, @fullname, and @email. 

Like multi-send, mail merge emails contain a unique unsubscribe link for each recipient by default. Recipients who unsubscribe from your emails are automatically excluded from future mail merge emails you send. 

Learn more about mail merge in Gmail.

Getting started 
  • Admins: 
    • For Google Workspace Enterprise Standard, Enterprise Plus, Education Standard, and Education Plus customers, mail merge is restricted to internal recipients by default. 
    • For Google Workspace Business Standard and Business Plus customers, mail merge is available for external recipients by default. 
    • For all Google Workspace editions, you can turn mail merge ON for external recipients at the OU or Group level. 
    • Visit the Help Center to learn more about managing Gmail settings for your users, and customizing access policies for different organizational units or groups. 
  • End users: 
    • To link your Sheet to a draft in Gmail: 
      • Turn on mail merge using the icon in the top-right corner of a new compose tab. 
      • Click Add from a spreadsheet and select which Sheet you want to use for recipient data.
        • The Sheet must contain at least one column of email addresses and one column with recipient names. 
          Mail Merge + Add from a spreadsheet
        • Note: Your recipient data must be in the first tab of the Sheet. 
        • Note: Users are limited to 1,500 mail merge recipients or messages per day, and you can't use Cc or Bcc when recipients are added from a Sheet. 
      • Next, you will see a Finish linking spreadsheet dialog:
        • Choose the columns that contain recipients’ email addresses and names. 
      • To insert merge tags to your draft: 
        • Type “@” in your draft to show a list of available merge tags. 
        • Every valid column in the first tab of your Sheet should be available as a merge tag. 
        • Insert the desired merge tag by pressing Enter or by clicking on the tag. 
        • Note: Merge tags can’t be used in the subject line or in links. 
      • Visit the Help Center to learn more about mail merge in Gmail. 

Rollout pace 
  • Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) starting on June 27, 2023 
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on July 19, 2023 
Availability 
  • Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Standard, Education Plus customers and Nonprofits 
Resources 

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What’s changing
We’ve updated the Email Log Search interface, helping admins find relevant information faster whether their query is simple or dynamic. 

Admins can use the "Predefined search" tab for basic searches, such as: 
  • All messages from today, yesterday, or the last 7 days 
  • Messages sent or received within your primary domain since yesterday 
Email Log Search tool

You can access the “Custom search” tab if you need to expand search parameters. This will allow you to enter information such as a message ID or sender IP into predefined fields for faster searching. 

Email Log Search

By enabling admins to find and troubleshoot missing email messages, see the status of messages after they’re delivered and more, this update helps admins stay on top of the flow of emails in their domain, regardless of the size of their organization. 

Getting started 
  • Admins: Visit the Help Center to learn more about finding messages with Email Search Log. Note: when returning to the Email Log Search tool, you will get to the "Predefined search" or "Custom search" tab based on your previous visit to the tool. 
  • End users: There is no end user action required. 

Rollout pace 

Availability 
  • Available to Google Workspace Business Starter, Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching & Learning Upgrade, Nonprofits, Frontline Starter, and Frontline Standard customers 

Resources 
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