Allow site viewers to provide feedback on your new Google Sites
Tuesday, November 19, 2019
Update (December 4, 2019): This feature has resumed rolling out for Rapid and Scheduled domains.
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Update (November 25, 2019): We’ve paused the rollout of this feature while we work to improve performance. We apologize for the delay — we’ll provide an update here when rollout resumes.
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Update (November 25, 2019): We’ve paused the rollout of this feature while we work to improve performance. We apologize for the delay — we’ll provide an update here when rollout resumes.
For example, site viewers could:
- Request changes or additional site content
- Highlight out-of-date content
- Flag broken links or other errors
- Identify particularly helpful content or give more general praise
- Ask questions when they don’t understand something
- Site owners and editors:
- For newly created sites, this feature will be ON by default.
- For existing sites, this feature will be OFF by default.
- To enable or disable this feature, go to More > Site Info Settings > Show Contact Form. Then, at the top right select “Publish”.
- Use our Help Center to learn more about adding a contact form to your site.
- Site viewers:
- When this feature is enabled for a G Suite domain-owned site, site viewers must be logged in to a Google account to share feedback.
- Click the site info icon (bottom left corner) and select “Contact”. Then, feedback can be entered in the dialog box and submitted.
- Once feedback is submitted, the site owner will be notified via email.
- The page of the site where feedback was submitted from
- The message
- The email address of the person who submitted the feedback
This email will be received by the site owner (whomever owns the draft site stored in Drive). For files in a Shared Drive, the email will be sent to all organizers of that specific Shared Drive.
From that email, a site owner has the option to reply and start a conversation with the feedback provider. When site owners click “reply”, the email response will be addressed to the feedback provider.
- Rapid Release domains: Full rollout (1-3 days for feature visibility) starting on November 19, 2019
- Scheduled Release domains: Full rollout (1-3 days for feature visibility) starting on November 19, 2019
G Suite editions
- Available to all G Suite editions
On/off by default?
- For newly created sites, this feature will be ON by default.
- For existing sites, this feature will be OFF by default.
Note: This feature is only available for G Suite domain-owned sites.
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