This announcement was made at Google Cloud Next ‘23. Visit the Workspace Blog to learn more about the next wave of AI innovation in Workspace. 

What’s changing 
If your organization uses a mixture of messaging tools, you can now use Mio to enable messaging interoperability between Google Chat and other platforms such as Slack and Teams. This is available now in beta, with general availability expected in early 2024. 




Who’s impacted 
Admins 


Why it matters 
We know that communication and collaboration happens over multiple channels and tools. This can cause missed messages, silos of communication, and a frustrating experience monitoring multiple chat tools. 


That’s why we’re partnering with Mio, a leading provider of collaborative interoperability solutions helping customers enhance their productivity by streamlining communication across multiple channels. You can leverage Mio to create a seamless experience between Chat and the various tools you need to get your work done. 

Getting started 


Availability 
Note: In order to leverage Mio’s interoperability capabilities, Mio licenses are required. 
  • Beta Availability: To request beta access, reach out to your account rep or submit this form to contact Mio. 
  • General Availability: Available to Google Workspace Business Starter, Business Standard, Business Plus, Essentials Starter, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Frontline Starter, Frontline Standard, and Nonprofits customers 

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